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    • I would be inclined to send the ward matron a copy of the form to the email address she gave you along with an accompanying message along the lines of:   Dear Ward Matron,   Thank you for contacting me on 14.06.21 to discuss my father's mental capacity assessment form.   You mentioned over the phone that I need to physically hand this form into the ward. However, I pointed out that I live 4 hours away in Northampton and do not have access to private transport to get me to your hospital. I feel that this would require a disproportionate effort to get a form across to yourselves given the current Covid-19 restrictions.   Furthermore, I note that your hospital are not accepting visitors at present due to the Covid restrictions so I presume I would need an appointment to see the right person to fill in and sign this important form. Therefore, I do not feel it is unreasonable to ask for a telephone/video call to discuss the form.   I have attached a copy of the form ready in anticipation of this virtual meeting. Please contact me by replying to this email or on xxxxx xxxxxx so that a mutually agreed time can be arranged.   Kind Regards, Yorky55.   As well as sending it to the Ward Matron, I would also cc PALS and any other relevant email addresses for the hospital you've gathered.   I'm sorry that your dad is still in a bad way x
    • @BankFodder I've got neither just the officers email to update me that she's been in touch with Aviva 
    • Good news. Have you got a copy of the message she sent or have you got a copy of the message they reply to her with?
    • @BankFodder the police officer has contacted aviva her response below she has asked  them to hold on the money front      AVIVA have replied and i have requested to put the request for money on hold so fingers crossed this request is accepted.
    • damn!!   start another thread it's war i have an idea what has caused this then   can you copy and paste this text as your 1st post please (was post 1 from the old thread)   ....................................   I am a regular (many years)  P2G user and selected them to use Parcelforce 48 service to send a gazebo I sold on eBay.  Parcelforce 48 have an automatic max £100 compensation for lost items.   Parcelforce lost the item. P2G state the £100 compensation Parcelforce offer within their price, does not get reimbursed to them, so they can't reimburse it to me. However, it would have been reimbursed to me had I used Parcelforce 48 direct, rather than go through P2G.    It seems rather strange that when I pay P2G to buy Parcelforce 48 service on my behalf, they buy a different service which excludes the automatic compensation.   They also lost another £40 parcel (which I did not buy additional insurance for, because it was an excluded item).   They also broke an item prior to delivery (which the addressee rejected as it was clearly a damaged parcel). The thing is, if a parcel is rejected by the addressee, what should they do with the failed delivery?   In this case they threw away the parcel and 'broken' contents rather than return to sender and refuse to compensate me because I (again) did not buy the additional insurance.   I have escalated the rejected claims and they agreed as a gesture of goodwill to reimburse the postage costs for all three items. (I would have expected this as a matter of course) .    Clearly many will consider I should have bought the extra insurance. I often do, but feel the extra costs involved would be greater than the odd loss ( having never had a loss in a couple hundred sendings), I only pay extra on certain items.   I feel a summons coming on, so would be happy to receive any ideas. Even if P2G have a rock solid defence regarding my lack of buying insurance, I still fancy testing their resolve and seeing if they fancy a hearing.      After escalating my claims, they agreed to refund the postage costs only.   I have therefore issue a Notice Before Action for the value of the lost items £180.   Notice Before Action Dear Sir/madam You have lost the following items. 1)      1 2)      2 3)      3   I understand you eventually accepted liability for these lost items and have agreed to reimburse the postage costs but not the values.   You suggest this is due to my failing to take out additional insurance.   I am not prepared to accept your position and shall be issuing a summons on 18th August for £180, should you choose not to reimburse the values allocated to the items you have lost.   In particular: Item 1) This parcel was damaged by your courier and rejected by the addressee. It appears rather than return the parcel and contents to me, your courier decided to throw the item away. Thus the item has become lost, and therefore (due to my not paying extra for insurance against loss), you have chosen not to compensate. Do you seriously expect to ‘lose’ an item on purpose by throwing it away, and then claim it has been lost and therefore not covered?   Item 2) This parcel was lost and I made a claim. During the period of claim, the parcel was found and began to track. Ultimately being delivered (according to an email to the addressee, at 1.41 am 19 July 2020). Clearly the parcel was not delivered at such a time.   You have subsequently suggested delivery was at a different time. Despite these suggestions of proper delivery, you have been unable to prove delivery at all, the addressee has confirmed he has not received the item and you have accepted the item is lost.  I do not accept you can be so careless as to lose an item twice.   When I purchased this sending through P2G, I selected Parcelforce 48 as the courier. This service has a compensation value of up to £100 for loss. This is why I selected them.   It appears however, you chose not to purchase this service from Parcelforce, but an alternative service purporting to be Parcelforce 48, but excluding the standard compensation.  This is not what I had purchased. I do not accept your claim that I should have paid extra for insurance for you to insure, when I had already purchased a service which carried automatic insurance.   Further, the service was supposed to be a 48 hour service. The parcel was not collected within the 48 hour period, let alone delivered within it.  I consider the delays in ensuring delivery within the expected timeframe would have contributed to the loss of this item. I hold you responsible for the loss.   Item 3) This item was also subject to a claim for loss. During your investigations, this item was also found and started to track. Messages advising  "Enquiry resolved", "INT Hold" and "Out for delivery”, suggest the item had eventually been found.   I do not accept you can be so careless as to find a lost item and subsequently lose it again, regardless of whether I had purchased additional insured.   Indeed, the option to purchase such insurance was not available as the item appears to have been excluded from such insurance.   Yours faithfully      
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North West mini centre Glossop – again


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Hi there,

 

I've just seen this on BBC North West and it's shocking.

 

I can advise that if you or anyone reading this has been caught up in it and has paid ANY part of funds via a credit card then contact your credit card company asap!

 

Even if it's just a deposit and the balance by cash or bank transfer,

then you should be entitled to a refund of the WHOLE amount you have lost under section 75!

Providing what you have paid for is between £100 and £30,000 you SHOULD be covered for your losses via a credit card payment.

 

The card company might fob you off and if they do then take this matter up with the FOS (Ombudsman) they will look more into your claim.

If you have any other issues then post here and I will check over the days and weeks and try to answer questions or help if and where I can

 

I really hope this helps, as these [problem]mers one by one need locking up as they make many people life a misery!

 

Hi,

 

I am another victim of Chris at the NWMC..

. He is building a 1275GT for my son's 17th birthday (2nd March 2016).

 

 

.. Despite promises he missed that date as well as a couple of others following...

It came to Xmas and even on Xmas eve morning he told me i'd get it that day and well you can guess what happened..

 

 

. well it's now 4th March and he let me down again after promising it would be ready for my son's 18th birthday,

 

 

1 year past the original handover date...

 

 

I have told him i want the car, in it's current state but he's refused to deliver it to me,

he's also refusing to hand it over until the full balance is paid even though it's not finished!!!

 

 

I'm stuck and so angry and frustrated,

any advice you could share or if i could join you fighting him please let me know...

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Thanks. Are you able to link us to the programme in some way please.

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  • 2 weeks later...

Not if you have used a credit card. There is normally a 6/7 year limit, but could be extended under special cases. You are well in the basic time limit so contact your card provider asap!

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how did you pay?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I never invested/purchased anything with this company.

 

I was watching the BBC Northwest news a week or so back and saw this [problem] and the upset and misery it's caused people up there!

I wanted to help.

 

I have had successful section 75 claims before and wanted to pass on my knowledge and help to others and assure them that if they have agreements with this fraudster and his company and the agreements for work was over £100 and under £30,000 then you WILL have a claim for a full refund if any part of the transaction was paid via a credit card (NOT a debit card).

 

This is NO hoax or recovery [problem] but from me a genuine way to try to help anyone that has paid via a credit card to get their money back and possibly interest on top too!!

 

why won't this site let me use the word [problem]!! Hmmm

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because it could lead to legal claims against the site

please read our rules

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Fair enough.

 

I've put it out there in regards to folk pushing their card companies for a full refund via section 75.

 

To me it's a no brainer to at least try with both the card companies and then with the FOS (Ombudsman)

 

if the card companies refuse as losing thousands when there is a possible recourse is a path I would try before throwing in the towel to erm

(let me choose my words carefully!Lol) possible negligent actions from the merchant.

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the section 75 has been mentioned on many of the other mini centre threads

so not to worry.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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