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    • Thanks very much Bank. I have topped and tailed my LOC and printed off a copy which I shall post tomorrow by First Class post at my local post office and also obtain a proof of postage. I'll also email them a copy. I've opened a MoneyClaim account, and shall now begin work on my draft Particulars of Claim which I shall post here for your thoughts. And I shan't be using the Moderation service.
    • Yes, it struck me this morning that I'd got it wrong    - no involvement of UKPPO in any previous Tesco thread    - there would have been an entrance sign to a Tesco car park    - CCTV isn't something associated with Tesco car parks. Presumably whoever runs the car park has put CCTV at the electric, and probably BB, areas, done absolutely nothing to stop abuse, and then rubs their hands in glee every time the CCTV catches a motorist out. You can pay £60 and this will go away. Or you can defy UKPPO and rely on their non-respect of POFA, consideration period, etc., should they be daft enough to do court later down the line.  We would support you all the way.
    • thats not the way to do it sorry. sorry so what is your problem? that vanquis paid the £560 or that they are now chasing it? how old is this debt? dx  
    • If you visited Qatar you could be detained at the border, if the debt has been notified.  If you are only in transit and do not seek to cross border into Qatar you might be ok, but you may want to seek formal advice about this.
    • Howdy, I had a short lived credit card with Vanquis that I did not need. I paid it off in full and called them and closed it with the person at the other end. 2 months later they started sending me messages about late payments, I called them and to find out that the card had not been closed in error and 6 weeks after it should have been closed they paid a google debit of £560. I hit the roof and made a formal complaint that took them well over a month to respond to. They agreed they were at fault, refunded all late payments fees and offered me £100 in compensation. However they said the debit amount stood as 'I had benefit from it' and I should get a refund from google. I hit the roof again but they have stuck to their guns. The debit from google is a genuine one but I wanted to dispute it with google so closed the card so they would have to engage with me. But surely that's neither here nor there surely? What is the next step? Ombudsman takes forever doesn't it?  thanks in advance
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Debt advice required


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Dear Forum Fans,

 

I have CCA'd 2 old debts I have from old Credit cards, 1 to Cabot Financial, the other to Buchanan Clark + Wells. I followed all the templates on here, sent blank postal orders. This was last week and they have not even had them for 4 days, I have received the following replies:

 

Cabot:

 

Dear xxxx

 

Your request for information under the consumer credit act 1974

 

Thank you for your request for information under the consumer credit act 1974. Cabot financial currently does not have this information on file. However, we have requested the relevant information under section 77 and /or 78 of the consumer credit act 1974 from the original lender.

 

Please be advised, we do not accept the statutory fee required under section 77 and/or 78 of the consumer credit act 1974 and we have returned the fee for £1 that you have snet.

 

What happens Next?

 

We anticipate that we will be able to provide this information within 12 days. In the event we are unlikely to obtain this information within those time limits, we will write to you again.

 

Contacting Cabot

 

If you have any queries about your account, please call one of our customer advisors on 08450260463.

 

Yours sincerely

 

Customer assurance team

 

Buchanan Clark and Wells:

 

Dear xxxxxx

 

Cabot financial Europe Limited 328811 £xxxxx

 

i write with regard to your recent communication concerning the above account.

 

I would advise that we do not hold a copy credit agreements at this office, as we are not the creditor. Under the cirumstances your postal order for £1 number 40320849, is returned herewith.

 

However, I would advise you that your account has been placed on hold and we have requested our client to send these documents to you direct.

 

Please do not hesitate to contact us on 08445714030 should you require any further assistance.

 

Your sincerely

 

David Smith.

 

Please do not be confused, the first letter is for a Barclaycard direct to Cabot Financial that is 6 years old and the BCW is a really old Barclaycard that got passed to Cabot and then onto BCW, if that makes any sense at all?

 

Do I just wait for the 12+2 and then cancel my DD's as the account is in dispute (this will be on the 17/09/09)

 

Are they just stalling, does it effect my request that they have not banked the £1 postal orders?

 

Some help from the forum experts would be great.

 

Feelingfoolish are you out there?!!? What would your expert opinion be?

 

Thanks as ever Forum Fan!

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I had the same issue with Cabot re the £1. When I wrote to ask they WHY they do not accept the £1 they wrote back to say "Cabot as a company do not feel the need to charge an administration fee" - whatever that means.

 

Also, be careful with having a DD. If you must pay, it should be by Standing Order.

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  • 8 years later...

Hi There,

 

Ive got myself in a bit of a financial mess in the last few years trying to keep a business running that was not making enough money.

 

I have approx £43K of unsecured personal debt and cant afford the monthly repayments.

 

I have a house with £140K equity but cant remortgage as dont have enough accounts to show the Halifax.

 

I want to know the best way out of this,

is it best for me to use Step change or similar to get a debt management plan in place or is it best for me to deal with lenders myself.

 

I know my credit rating will go out the window but i dont care about that,

I just want ot be rid of the stress,

selling the house is not an option either as I have 3 kids wife etc and they all like it where we are.

 

Please help as im at my witts end with all this,

the debts are all up to date as of todays date

but I cant afford the next months payments as its christmas and expectation is ever high.

 

Thanks in advance.

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First things first IMO Ruddockus is to complete your OWN I&E form for yourself.

 

Can you please list ALL of the debts you have, with rough figures, and who the OC is, also when you took these accounts/agreements out.

 

DMP's are OK, but they won't ensure the legal enforceability of them and will simply pay each of them blindly.

 

IMO I would do this yourself, there is no need to be selling your house either, put that right out your head!

 

Is your OH aware of the state of affairs?

 

I left full time employment in 2007 with nearly 64k of unsecured debt, it was stressful at the time, but once you get your head round it, AND take charge, it gets easier.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi There,

 

My wife knows everything:

 

Barclaycard £10600 less than 10years old not in arrears

MBNA £7800 less than 10 years old not in arrears

Sainsburys card £7600 less than 10 years old not in arrears

Capital One card £2800 less than 10 years old

Nationwide card £5500 less than 10 years old

Nationwide overdraft £3500 account 20 years old

Secure trust bank £393 TV loan

Hitatchi £2900 loan on car (not secured on car)

Accord mortgages (£2000 underpayment on previous mortgage)

 

I can post my income and expenditure if you think it will help?

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I can post my income and expenditure if you think it will help?

 

No no, that's your own personal business.

Just do one so that you can see how much you can realistically, and comfortably afford to pay each month.

 

Have you written to them and advised you're circumstances have changed?

That would be my first advice, and see if they will allow you to take a payment 'holiday' to see you over Christmas?

 

Some letter templates you should read and could send?

https://www.consumeractiongroup.co.uk/forum/showthread.php?387353-Request-Payment-Holiday-**Correct-as-at-October-2013**

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?387436-Letter-for-consideration-regarding-Hardship-or-Financial-Difficulty

 

Keep a diary of events, whenever you send them anything in the post ALWAYS obtain 'proof of posting' as a minimum (it's free from the PO counter)

 

If they ring, then simply tell them you don't discuss anything financial over the phone, and to put it in writing.

 

Stay OFF the phone.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi There,

 

Thanks for that. I have not even given them an idea that I have any problems as yet. Shall I send them all the letter and just not pay until After Christmas?

 

Thanks again you have been a great help.

 

Regards

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see what they say

or poss a token payment

as per the letter in the debt collection section of our template library

 

I will pay £XX for xxMTS if you freeze all charges and interest.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Other possiblities?

 

As others have said selling your house shouldn't even enter your head but,

 

There are mortgage companies who would consider you in term of remortgaging, it might be worth finding a good adverse broker. I'm assuming you have SA302's that you can declare? Sure the interest rates might be higher, but in the scheme of things £100 per month extra on your mortgage could be manageable for you? You could always remortgage back to a mainstream lender after a few years.

 

Or, and this is a hard pill to swallow after owning your own business,

 

Enter full time employment, after 6 months , once you have past your probationary period you might be in a better position to remortgage with the Halifax,

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Hi There,

 

We are only putting our second set of accounts in now so its unlikely that they would allow me to remortgage. I just need to get the payments down to around £300 a month, I dont care how long it takes to pay them off i just need some breathing space. What is the best way to do it, divide the money on a pro rata basis? and then send them the letters offering them the cash?

 

Ive been diagnosed with depression and anxiety as a a result of all this, do i mention this to the lenders?

 

Thanks all for the help is has made me feel much better.

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Ive been diagnosed with depression and anxiety as a a result of all this, do i mention this to the lenders?

 

Absolutely not, it's none of their business.

 

Have a read of the links to those letters I posted, and send one of those.

 

DON'T disclose what you 'would like' to pay them, simply tell them what you will be paying them, and if that's £1 a month, then so be it, depending of course on if they stop all interest and charges.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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don't waste money

use free proof of posting at the PO counter

that's all you need

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Hi All,

 

I sent the letters a week ago and received only 1 reply. Im not in arrears yet but will be in the next few days. Nationwide have tried calling me but I have just ignored them is that the right thing to do? Thanks again for all the help.

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correct you are under no legal obligation to discuss your debts on the phone or at your door

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Nationwide have tried calling me but I have just ignored them is that the right thing to do?.

 

If they ring again, simply answer it, and TELL them, you ''will only discuss it in writing thank you''. Regardless of what it is they wish to convey, they can commit it to writing.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi All,

 

Got a letter from MBNA saying they will freeze everything etc and I can pay £42 per month (balance is £7600) they will default me but thats it. What do I do just pay it or send a letter saying I agree to pay and send them the money?

 

Thanks as usual!!

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Pay but only if you agree to the figure

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi dx100UK,

 

Thanks for the really quick response. Was wondering if im better off waiting to get agreements in place with everyone to make sure their all happy and it is put to bed before I start paying in case someone just says no!?

 

Regards

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But won't you lose offers already made if you wait?

 

Person I think £42 is too high

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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