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    • Hi all,   Summons Info info as follows.....   Name of the Claimant ? Stonegate Pub Company Ltd Porter Tun House 500 Capability Green Luton LU1 3LS   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. Nov 19th 2020   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total) -   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Deadline = 21st Dec 2020 Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. 1.      Whilst the defendant was employed by the claimant the defendant sold goods belonging to the claimant receiving full price and purporting to account therefor but only accounting for part thereof and retaining the balance for his own benefit. 2.      The defendant has thereby (1) stolen, and/or (b) failed to account and/or (c) committed a deceit and/or (d) been unjustly enriched by the amount retained. 3.      The claimant suffered a loss from the defendants actions of £526.95 including the cost of investigation. The claimant claims interest under section 69 of the county courts act 1984 at the rate of 8% a year from 22/12/2019 to 18/11/2020 on £526.95 and also interest at the same rate up to the date of judgement or earlier payment at a daily rate of £0.23.   What is the total value of the claim? £735.91   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes, notice of civil claim   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? No   When did you enter into the original agreement before or after April 2007 ? N/A   Do you recall how you entered into the agreement...On line /In branch/By post ? N/A   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? N/A   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. No, Claim issued by BLP   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not as such assigned, just received letters from BLP claiming to be acting on behalf.   Did you receive a Default Notice from the original creditor? N/A   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? N/A   Why did you cease payments? N/A   What was the date of your last payment? N/A   Was there a dispute with the original creditor that remains unresolved? N/A   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? N/A   As a lot of the questions above relate to credit Ive had to N/A quite a few but everything else is answered. If it helps I can post the other two letters he received one of which is a final demand.   Lastly, does he have a right to see any evidence they claim to have against him under CPR?   Cheers, Chris  
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Amazon does not allow formal complaints - how can I log a complaint with Amazon?


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Hi,

 

I bought a voltage converter from Amazon to use for an American TV.

While using it the converter started buzzing really loudly, suddenly overheated, and killed my flatscreen Samsung TV.

 

Since I bought the product there are some very bad reviews on the product that include a person whose item exploded as a result of the item being faulty, so its not just me.

 

I've been trying to get in touch with Amazon complaints department as I wanted to log a formal complaint about the converter and the TV,

and I did this over a chat with Amazon's complaints department (- apparently). Amazon wouldn't allow me to log a complaint or do anything.

 

Here's a snippet of how the conversation with Amazon Complaints team went:

 

11:45 PM GMT M: Based on our conversation,

I understand I am not allowed to make a formal complaint.

 

I am not allowed to get a link to your compensation policy.

And I am not allowed to get compensation for the items damaged in my property by your dangerous faulty product.

 

Based on this conversation I understand amazon takes no responsibility for items that are dangerous to people and private property.

And I am also not allowed to contact the Amazon’s legal department. Is that right?

 

11:48 PM GMT Parthasarathy: I will forward this issue to our internal team and will make sure that you will not face this problem again.

 

11:50 PM GMT Me: Yes, you can forward this to the internal team.

 

In the mean time I would like Amazon to register a formal complaint on the following grounds:

11:52 PM GMT Me:

1) I am being blocked from logging a formal complaint.

2) I am not allowed to get a link to your compensation policy.

3) I am not allowed to get compensation for the items damaged in my property by your dangerous faulty product.

4) Amazon takes no responsibility for items that are dangerous to people and private property.

5) I am being blocked from contacting the Amazon’s legal department.

 

11:52 PM GMT Parthasarathy: Okay. I will now forward this issue to concerned team and will assure that this will not happen again in future.

 

11:53 PM GMT Me: Can you please give a reference number for my complaint. And when should I expect a written response to my complaint please?

 

11:54 PM GMT Parthasarathy: I'm sorry it's an internal contact and we don't have the option to disclose it's output.

 

11:56 PM GMT Me: If you register a formal complaint, you have to give the customer a reference number, it's got nothing to do with internal contacts or disclosure. Also, ever formal complaint has to have a written response. Again, it's got nothing to do with internal contacts, disclosure or outputs. Are you saying that you refuse to register a formal complaint?

 

11:58 PM GMT Parthasarathy: We understand how you feel, we’re very sorry. We’re going to take care of this and you can trust us that it will not happen again in future

 

How can I file a formal complaint with Amazon if Amazon does not want it?

What should I do?

 

Thank you.

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when did you buy the converter?

how did you pay for it?

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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it has gone wrong within 30days

under CRA they should refund you without question.

 

if they don't

get onto your bank an initiate a chargeback.

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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no didn't take in that bit.

cheap and nasty switch mode powersupply.

consequential losses then under cra?

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Share on other sites

I am assuming the converter was SOLD by Amazon and Fulfilled by Amazon.

 

I have just looked at one converter

 

http://tinyurl.com/ybfvzdon

 

I don't know if that is the one you chose but in my opinion that one should have the drawback in the main listing, not further down the page.

 

A converter that enables a 110Vac device (USA mains voltage) to be powered on a 240Vac mains outlet. Allows use of US electrical equipment with 2 or 3 pin plugs in the UK. Maximum Loan is 100W. Please Note: These transformers are not suitable for constant use and cannot be used for more than an hour at a time and they are not silent as they make a slight humming noise.

 

I think the above is a main selling point and should be highlighted further up the page.

 

I would put this complaint in writing and either emailed or by post to their UK base (this one is best) Laying out the grounds of complaint and including the cost of replacing the TV and if they still won't see a semblance of common sense, escalate it to the relevant Ombudsman.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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This Is clearly written in the description.

 

 

Description

 

 

Product Description

 

 

A converter that enables a 110Vac device (USA mains voltage) to be powered on a 240Vac mains outlet. Allows use of US electrical equipment with 2 or 3 pin plugs in the UK. Maximum Loan is 100W. Please Note: These transformers are not suitable for constant use and cannot be used for more than an hour at a time and they are not silent as they make a slight humming noise.

 

 

Pretty clear to me.

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how do you know the tv doesn't work?

got another 110v converter?

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Share on other sites

Hi everyone, thank you for your replies.

 

@dx100uk and @silverfox1961 - I bought this one:

https://www.amazon.co.uk/gp/product/B0014FLDUG/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1

Cheap and cheerful, I thought it would do the job. It didn't even cross my mind that it would be a dodgy item as I never had any major problems with Amazon, I sort of trusted Amazon lol.

 

"how do you know the tv doesn't work?

got another 110v converter?"

@dx100uk You have a good point. I am assuming the TV doesn't work because it dimmed down over a spay of around 3-5 secs until the screen became black. Someone in a local shop suggested that the TV is gone, so I have taken their word for it. But you are right, I should really test it with another converter. However, if the TV doesn't work I'll lose even more money, as I'll end up having to keep a converter I don't need.

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so if your TV is greater the 33VA [or 30 watts]

your problem sadly.

 

how do you know the TV is killed [if you mean broken?]

if you've not got another 110v converter to test it on?

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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It says this

 

Ideal for radios Hi-Fi systems and other small appliances Rating up to 45VA

 

Also this

Televisions vary (check rating) but typically USM300Computer 5A x 120v = 600VA

 

So its not rated for use on tv's as far as I can tell

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Yes, I'll order another converter from somewhere else to test it on just to be sure! Thank you @dx100uk.

 

make sure it can handle 95w :)

IMO

:-):rant:

 

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doh!

 

so the TV takes 3 times the power the converter can safely give out without going bang

 

your fault sadly

nothing for amazom to do if the tv don't work your fault as well.

 

i'd be getting atleast a 150W or 200w one [W is the same as VA]

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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I am not an expert in this. The label on the back of the TV says AC110-120V -60Hz 95W.

 

 

Assuming its a 5amp fuse then its 600VA.

If its a 13amp fuse in plug then its1,560VA.

Both far more than the 45VA max.

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no didn't take in that bit.

cheap and nasty switch mode powersupply.

consequential losses then under cra?

 

 

 

ONLY if used in accordance with manufactures instructions.

 

Its now been established that the product was used outside this scope and not in accordance.

Unfortunately no refund

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correct

but

5a is no 600VA

13a is not 1560VA

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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correct

but

5a is no 600VA

13a is not 1560VA

 

 

Here is the conversion rating in the manufactures guidelines

 

You can calculate the power rating (in Watts or VA) by multiplying the current by the voltage.

 

Here are some examples;

Electric shavors 0.05A x 120v = 6VA use USM45

Radios 0.1A x 120v = 12VA use USM45

C.D. Players 0.15A x 120v = 18VA use USM45

Christmas tree lights 0.2A x 120v = 24VA use USM45

Games Console 0.35A x 120v = 36VA use USM100

Televisions vary (check rating) but typically USM300Computer 5A x 120v = 600VA use USM1000

***NB these are just examples please always check the actual rating***

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BlueLittleLady

note from the amazon pic of the product, the label says for 'long term' working mode its rating is 30. and for 'short term' use (up to 1 hr) its up to 45.

so when you look for another converter, double check its long term mode use rating. that can handle a tv.

hopefully, your tv is still ok and it was just the converter that blew (if it was properly fused)

IMO

:-):rant:

 

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Here is the conversion rating in the manufactures guidelines

 

You can calculate the power rating (in Watts or VA) by multiplying the current by the voltage.

 

Here are some examples;

Electric shavors 0.05A x 120v = 6VA use USM45

Radios 0.1A x 120v = 12VA use USM45

C.D. Players 0.15A x 120v = 18VA use USM45

Christmas tree lights 0.2A x 120v = 24VA use USM45

Games Console 0.35A x 120v = 36VA use USM100

Televisions vary (check rating) but typically USM300Computer 5A x 120v = 600VA use USM1000

***NB these are just examples please always check the actual rating***

 

silly beggars run at 120v hence my mistook..

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Share on other sites

well the problem will be the cost they are incredibility expensive

you don't need a 600W one no

 

theres a 100w one there that's £40

but that's a bit too close for extended usage. re heat and safety

 

TBH it would be far cheaper to buy a new TV as one that only draws 95w must be quite small anyway

 

150+W converters start from £80 upwards

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Might be worth investigating if a new power supply can be fitted.

 

If you're technically minded (and electrically competent), you may be able to replace the PSU. If not, a local appliance repair place may be able to give you a price to replace the PSU with a UK rated one.

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