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Digital_2012

Problem with breakdown company

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Hi guys,

 

I need some advice i got my car broke down two days ago and by mistake i contacted my previous breakdown company instead of current one.

 

The guy over the phone asked for policy number which i told him that i dont have with me right now, then the guy got my car reg details and my details and arranged recovery without telling me any cost or about my policy.

 

Today i received an invoice from them asking me £98 to pay as my policy was expired in July.

 

I got my call recorded and it clearly tells that it was their fault not to inform me that my policy has expired and there will be a cost for the call out.

 

I rang their debt department and lady told me that she is going to listen that call and will get back to me.

 

Any advice what shall i do next if they still refuse to accept their fault.

 

Thanks

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get the current one to settle the bill


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get the current one to settle the bill

 

How is that going to be even possible DX? Just imagine that conversation!

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I've done it before

 

ring and tell them what has happened

 

cant hurt


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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