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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Lowells 2xPAPLOC now Claimform - Old Vanquis Card debt


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Hi Patterns, the system tells me you have referred to one of my threads.

Just for clarity, later in the thread I say that even though the 28 days has passed it turns out it wasn't stayed as I have since received an N180 from the court. Looks like we are at a similar stage. I haven't had a N180 from the solicitors yet? Have you?

 

 

 

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its what lowells hold and produce... whatever the OC has we keep to ourselves...

HI guys, nothing back from the courts yet but i can see it was delivered

 

Got a letter from Lowells, which includes some documentation, a screenshot of an online application form approved 2013, statements and some letters. Same stuff as before generic t and c's with no name or dates. Default notice and notice of transfer

 

They reference a few things in the letter such as my details match the defence etc etc Also they are proposing a Tomlin Order. Do i need to reply to this letter, this is the 'mediation' itself right? what ive read is std practice for every Lowell claim

 

my online form looks the same but terms i dont have that many pages, same as what i previously uploaded

 

last entry on MCOL -

DQ filed by claimant on 15/01/2020

 

Hope ive upload the image correctly this time!

Scannable Document on 5 Feb 2020 at 17_39_50-converted.pdf

 

Right just read another thread, seems this isnt the mediation and i dont need to respond. I wait for court correspondence

 

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std letter from lowells

in most of their claimform threads here

safe to ignore.

 

I would of though your complete n180 to the court would be showing by now on MCOL mind..

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Do you not wish to consider the Offer of the Tomlin Order ?

We could do with some help from you.

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Thanks DX100uk, i just checked again and there is no note of the n180 on MCOL just 'DQ filed by claimant on 15/01/2020'

 

HI Andy, i guess my understanding is this is a payment agreement in which case i should've just done this before it got to the court stage. Do i not have much of a defence or is there a reason you suggest that?

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The defence is good..it all depends what type of judge you get on the day that concerns me....I was simply making you aware that the Tomlin offer is a way out should you consider it.....before they have to pay the hearing fee...appoint counsel...then the debt starts to increase.... considerably...on a 2k claim.

We could do with some help from you.

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Hi Andy, i see... yes of course i will consider it. When you say considerably, what kind of cost are we talking about being added? is there anyway i can estimaste or quantify what this looks like?

 

 

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£170 hearing fee and Counsel fees can vary but between 4/5 hundred subject to the judge allowing....possibly in total around £700 extra

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

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  • 2 weeks later...

HI all,

 

I got an email from the mediation service to call and book an appointment. I've read a bit about the mediation call. im not sure how to approach the call. Am i re-iterating my defence and maybe try to get a settlement figure?

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go read that 2nd thread you linked to in post 81

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Hi Old Cogger, that depends what you mean by no documents, i have posted all the documents i received but they are not a CCA, generic T & C's and i never got the default notice or notice of assignment in time. They sent me some documents which didnt have a letter head attached from Vanquis.

 

Im not sure thats what you mean. Alot of comments on here are newer credit card debts can be harder to defend, i have a defence but down to the judge on the day so was going to call and state my defence and that there are a lot of charges on the account stetements they sent me so i would offer them a settlement of £400 to end the matter. But im not sure thats a good idea, thery havent done what they should

 

 

HI DX100UK i think you mean post 77, thank you ill go read again

 

HI DX100UK i think you mean post 77, thank you ill go read again

Edited by patterns
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our no's are diff to yours

 

dx

 

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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  • 7 months later...

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Hi guys, I'm not sure what happened to my last post about a court date, but I received the letter of small claims, where it stated the claimant has 28 days to pay the court fees, and after which each party has 14 days to send all of the parties copies of any documents they wish to rely on

 

Last week I received another form from the courts, remote hearing 13th October. So I have a few days to submit my documents. However the new letter is unclear as to whether this is now 48 hours or still 14 days. i will call the courts to give my number as adbvised in the letter

 

ive attached the letter with personal details removed

each party liaise with each other to share their bundle?

 

im presuming my bundle should include my defence documents, in the above link DX100Uk refers to a statement, anything else as it states at the hearing they may not have access to the court file?

 

My next  steps were:

- call court to give telephone

- wait to see if the court fee has been paid - is there a way to do this, just call the courts? deadline would have passed by now?

- prepare bundle, not 100% sure of this but will start to compile what i have

- await the other party bundle

- hearing date

 

 

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court orders as a pdf please

not jpg direct to screen.

 

yes get your WS done pronto.

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Apologies attached

 

Yes sir will do it today!

 

I have tried emailing the court but am getting a postmaster undeliverbale email from 2 different email accounts. They arent answering the phone either since friday. Shall i send a letter by post?

 

N24.pdf

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it means that the bundle going to the court is ONE BUNDLE, from BOTH of you and it must be with the court 48hrs before the hearing.

so your WS needs to be sent to their solicitors only.

 

pers i'd wait theirs , its their responsibilty to ensure the deadline of a single bundle to the court issent.

all you do iss tate yours is ready please forward me your WD and i will reciprocate, but don't as we need to see theirs to form yours or more importantly fine tune it.

 

there are 2 email ad's on the court letter

have you sent an email yet to the correct one with your phone/email details regarding the hearing ASAP.

 

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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HI DX100Uk,

 

Ive tried both the emails multiple times from multiple accounts and browsers - always returned as postmaster email doesnt exist. Ive been calling all day every day since friday. I emailed the general court address to see if they will pass it on

 

Right ok, im prepareing the WS ill send it asap, hopefully today or tomorrow

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give us the emails you blanked them out.

 

i'd prepare your WS but await theirs IMHO.

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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remotehearingBCC@justice.gov.uk

works for me just tested it.

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Ive tried 2 outlook and 3 different gmail accounts. You are definitely not getting a postmaster bounce back after?
Your message to remotehearingbcc@justice.gov.uk couldn't be delivered.

remotehearingbcc wasn't found at justice.gov.uk.

 

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Shouldnt it be capital BCC.?.......remotehearingbcc

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

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Yes I’ve done both that’s the postmaster response it by default puts capitals. Are you also getting successful transmission? It can’t be possible ive tried multiple devices and emails, the outlook fix doesn’t work, their phones are just ringing out.

 

ive read the google review and It has pretty negative responses

 

im wondering what on earth to do next!? I shall put it in writing and I’ll probably have to send a hard drive of the bundle to them also 

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