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My sister has been caught using my seasonal travel card ANY advice appericated

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Hello,

 

My sister has had a incident with my travel card.

 

When she was exiting the station a travel officer caught her using my card.

She admitted to the travel officer that she had used her husbands travel card as she did not know it was mine.

 

She had also informed him that he did not know her taking it.

She admitted to using it, and gave all her personal information.

 

He informed her that she would recieve a letter and now we have recieved that letter.

 

The letter states that she was reported 26th of October 2017 failing to produce a valid ticket, pass or photocard for the journey.

 

The facts of the incident are being considered and they are advising that legal proceedings may be taken against her .

 

In order for them to deal with our case correctly they want us to fill out the form on the reverse side.

 

We do not wish for her to be prosecuted and she has never been convicted before regarding anything.

 

I have not sent her appeal yet but I would like some advice before i send it

 

 

This is what I wrote in her appeal:

 

Dear Sir / Madam

I would like to inform you that all these years I have been living in the UK, I have never been part of such an incident as well as I have never been a part of any criminal activity and most certainly never fare dodged.

 

I feel so ashamed and depressed because of my ignorant decision.

It was not something I neither planned nor did intentionally;

rather it was more in the heat of the moment.

 

It has been a very stressful period for me and my husband since he is working full time and I am on maternity leave alone with toddler and baby during the days.

 

I literally have one free day a week when my husband has a rest day from his job, which lately I have been spending on gathering necessities for my children and relatives regarding our travel in November.

 

Therefore when I was to enter the station I notice that I am not carrying my own pocket book and I had already reached the entrance.

 

There was a long queue behind me stressing me so I panicked and used the card that was in the pocket book which I thought initially was my husbands.

 

After this whole incident I feel even more stressed, distraught sad but mostly ashamed.

I have had so much trouble sleeping and I barely have enough energy to take care of my kids.

 

I am so afraid of what will happen to me.

I will co-operate with you to the fullest and you have my guarantee that this will never be repeated.

 

I would like to make you aware that there is no excuse for what I did and I am ready to pay the maximum fine for my mistake.

 

I wish one day in the near future to return to work and continue my job search after starting a family, and a conviction would destroy my chances of finding a decent job to support and help provide for my family.

 

I beg and wish for you to have some understanding of my current situation and we can find our way towards a settlement.

 

 

If anyone can please read this through and advise me what I need to add and if there is someway we can settle this without her getting convicted?

 

If there is someone out there with similar experience and can inform us what our next step should be and what we should be prepared for I would appericate it so much

 

I would appericate it

My sister is so stressed out right now.

Thank you very much

 

I have updated my appeal and added a few things:

 

Dear Sir / Madam

 

I would like to inform you that all these years I have been living in the UK, I have never been part of such an incident as well as I have never been a part of any criminal activity and most certainly never fare dodged.

 

I feel so ashamed and depressed because of my ignorant decision.

It was not something I neither planned nor did intentionally;

rather it was more in the heat of the moment.

 

It has been a very stressful period for me and my husband since he is working full time and I am on maternity leave alone with toddler and baby during the days.

I literally have one free day a week when my husband has a rest day from his job, which lately I have been spending on gathering necessities for my children and relatives regarding our travel in November.

 

I left my apartment in such a rush and quickly picked up my keys, my purse and what i thought was my pocket book from the kitchen table, since I was already late for my vaccine appointment,

 

when I was to enter the station I notice that I am not carrying my own pocket book and I had already reached the entrance.

Since I did not have my own card and I know that i could pay for my ticket due to that I did not have my bank card or any cash with me since they were in my pocket book.

 

I was not thinking clearly and I was already so stressed since i left home so late and knew I had to be home so early.

All I could think of was coming home to my children that I had left with my husband so he would babysit them while I am away for my appointment.

I knew I had to be home early since he had a night shift the same day.

 

There was a long queue behind me stressing me so I panicked and used the card that was in the pocket book which I thought initially was my husbands.

 

After this whole incident I feel even more stressed, distraught sad but mostly ashamed. I have had so much trouble sleeping and I barely have enough energy to take care of my kids.

 

I am so afraid of what will happen to me.

 

I will co-operate with you to the fullest and you have my guarantee that this will never be repeated.

I would like to make you aware that there is no excuse for what I did and I am ready to pay the maximum fine for my mistake.

 

I wish one day in the near future to return to work and continue my job search after starting a family, and a conviction would destroy my chances of finding a decent job to support and help provide for my family.

 

I beg and wish for you to have some understanding of my current situation and we can find our way towards a settlement.

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Hello and welcome to CAG.

 

The forum regulars should be along later, please don't send the letter until they've had a chance to read it.

 

You may be able to avoid a conviction depending on the full story, but it could be expensive in terms of offering to settle out of court. Has she used her husband's card before and are we talking about the kind of travel cards that are to be used with photo ID.

 

Best, HB


Illegitimi non carborundum

 

 

 

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Thank you for your response, I will wait with sending the letter, we have until 6th of November to send it.

 

She has used my card not her husbands, she only stated that to the ticket officer.

 

It is a paper travel card with a photo ID

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That's something you need to address when you write. Is your sister aware that a travel card can only be used by the person whose photocard goes with it?

 

HB


Illegitimi non carborundum

 

 

 

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Sorry for not being clear.

 

No she is not aware, but she is now aware and also informed what the consequences of her actions could result in.

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Can I ask a couple of other questions while we're waiting for the forum guys to arrive please?

 

Which train company is it? And has she used her husband's card more than once in the past?

 

HB


Illegitimi non carborundum

 

 

 

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far too much waffle in that letter

 

is this the only time you have used the card by mistake?

 

if it is then a simple!, to the point, appeal letter offering to pay the equivient to any fines and reasonable admin fees should be enough to ensure an out of court settlement.

 

 

dx


..

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Can I ask a couple of other questions while we're waiting for the forum guys to arrive please?

 

Which train company is it? And has she used her husband's card more than once in the past?

 

HB

 

Im sorry I dont understand which train company it was matters here ?

She has never even done something like this. This was a mistake, Im not looking to make up some story I want to tell the truth

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ok good.

 

not saying don't tell the story nor its not the truth

but if you waffle on

the point of your letter will be lost.

 

simply state there are mitigating personal circumstances which you will happily outline should that be necessary.

 

the point of the letter is to show genuine remorse

that it was a one off mistake.

a criminal record will destroy future employment prospects.

 

you wish to avoid such by offering an equivalent monetary sum to a fine and all reasonable admin fees in respect to seeking an out of court settlement


..

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You make a good point, i will rewrite my appeal and post it here

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Your sister committed fraud to obtain a pecuniary advantage.

If it had been for misuse of a Blue Badge, she may have been prosecuted/penalised and the BB could have been seized.

Why did she have access to your travel card?

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Im sorry I dont understand which train company it was matters here ?

She has never even done something like this. This was a mistake, Im not looking to make up some story I want to tell the truth

 

Because different train companies [TOCs] go about things different ways. I'm not asking out of curiosity, it's something we always ask people.

 

In writing this letter, it might be helpful to look at other threads with the same issue and the same TOC.

 

HB

Edited by honeybee13
Addition.

Illegitimi non carborundum

 

 

 

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Dear Sir / Madam

On the day of the incident my husband was off work and I really had to buy necessities for our travels in November.

 

I left the apartment in such rush knowing I was already late to get out of the apartment.

 

My life has been such a mess since I had my second baby, knowing I have to prepare everything for them everyday and they never ever give me a second to stop and think about what I am actually doing. I have not been able to think clearly as well as I am not getting any sleep, and I'm constantly taking care of them from morning to evening.

 

I quickly picked up my stuff from the kitchen board, threw it in my handbag and rushed out.

 

Therefore when I was to enter the station I noticed that I am not carrying my own oyster folder where I had all my cards. I

 

had already reached the entrance and there was a queue behind me so I panicked because I was so stressed and knew that this was my only chance to buy the items I needed and I did not have time to go back and change my oyster pocket so I used the card that was in my oyster folder which i initially thought was my husbands.

 

I was certainly sure I did not have any money on me that day.

This was not something I planned nor did intentionally, rather it was more of in the heat of the moment.

 

I would like to make you aware that there is no excuse for what I did.

 

I feel so stupid, depressed but mostly ashamed for my ignorant decision.

 

I will co-operate with you to the fullest and you have my guarantee this will never be repeated again.

 

I would like to find a new job in the future and not return to my old one.

 

I wish to provide a better lifestyle and economy that I had when I was growing up.

A criminal record will destroy my future employment prospects, as I already am on maternity leave and my income is very low.

 

I beg and wish to avoid such by offering an equivalent monetary sum to a fine and all reasonable admin fees in respect to seeking an out of court settlement.

 

Your sister committed fraud to obtain a pecuniary advantage.

If it had been for misuse of a Blue Badge, she may have been prosecuted/penalised and the BB could have been seized.

Why did she have access to your travel card?

 

She did a mistake and had mine, since i left it on the counter and she mistaked my oyster folder for hers

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Too much waffle.

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I was certainly sure I did not have any money on me that day.

This was not something I planned nor did intentionally, rather it was more of in the heat of the moment.

 

The TOC may pick this up. If she didn't have any money, how was she going to buy essentials for the holiday?

 

HB


Illegitimi non carborundum

 

 

 

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keep to the FACTS

you don't tell them anything they don't need to know.

its simply a case of picking up the wrong holder

keep to that

 

don't need the reasons why it happened.

 

dx


..

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Too much waffle.

 

I will rewrite it

 

I was certainly sure I did not have any money on me that day.

This was not something I planned nor did intentionally, rather it was more of in the heat of the moment.

 

The TOC may pick this up. If she didn't have any money, how was she going to buy essentials for the holiday?

 

HB

 

You are right I will change this

 

keep to the FACTS

you don't tell them anything they don't need to know.

its simply a case of picking up the wrong holder

keep to that

 

don't need the reasons why it happened.

 

dx

 

 

 

I will change it wait for update asap

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Honeybee is absolutely right, keep your letter only to the details that the train operating company are concerned with

 

Whilst it may seem uncharitable to some, your management of your affairs are your concern.

 

The company are not concerned with this, what they have is evidence that you attempted to use someone else's pass to travel on that day.

 

You say that you picked up the wrong card in error, do you have one of your own?

 

Make sure you send evidence that you held a VALID pass of your own if you did have one, then apologise and ask if they will consider letting this be dealt with by a warning

 

If not, they have a strong case, but you may again wish to offer a sincere apology, promise never to travel without a valid ticket again and offer to pay the fares due and any reasonably incurred costs to deal with this without further action

 

The company do not have to agree, but it is your best option if you are to avoid a more costly outcome

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