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Provident .... Not Sure What To Say

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I have just found out the level of my 69 year old mother's provident loan repayments. At the moment, she would appear to have 4 active loans and a weekly repayment of £110 per week whilst living on a pension.


Surely there has to be some sort of irresponsible lending going on here?


Most weeks, her fridge is almost running on empty and I'm lending money from time to time to help her pay things like rent, electricity and even to make sure that there is food in the fridge!


I knew she had a loan, but I am shocked at the level of it. She cannot afford £400 a month, on a pension either!


Is there any steps I can take to get this into a manageable payments?

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Welcome to CAG The-Wardo


This is something that we have come to see many times through PRovident and their constant topups and new loan agreements.

Luckily we can help. Im sorry to hear that this has happened. First off all you need to ask your mum whats happened and why she got this far?


Something you could use that might be useful - https://www.consumeractiongroup.co.uk/forum/attachment.php?attachmentid=69475

Have a long read - Its a great guide that could help get her out of this mess.


Can you confirm;


- The dates of the agreements

- The total amount altogether.

- How long has she been a customer?


Once you get all that info - Let us know and we will help.

Finally take a look at the FCA CONC Sourcebook - Section 7 on arrears... That could really help you :)


We could do with some help from you.


Have we helped you ...?         Please Donate button to the Consumer Action Group



Receptaculum Ignis


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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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