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BrightHouse ordered to pay back £15M to 249,000 customers found to have been treated unfairly

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Rent-to-own retailer BrightHouse has been told to pay £14.8m to 249,000 customers by the financial regulator, the Financial Conduct Authority (FCA).

BrightHouse will compensate customers who had cancelled agreements after one downpayment but had not been refunded.

It will also make payments to those who signed up to lending agreements that "may not have been affordable".

 

The FCA said BrightHouse had not acted as a "responsible lender".

 

 

http://www.bbc.co.uk/news/business-41732865


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BrightHouse to pay back £14.8m to customers - what you need to know

 

http://www.manchestereveningnews.co.uk/news/greater-manchester-news/brighthouse-refunds-compensation-customers-consumer-13803134#ICID=ios_MENNewsApp_AppShare_Click_Other

 

 

 

Another link to this here

 

 

Will be getting my pen n paper back out for this.


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Rent-to-own firm BrightHouse has agreed to pay back £14.8 million to 249,000 customers who were found to have been treated unfairly.

 

Some customers will have loans written off while others will get large amounts of money refunded following an investigation and ruling by the Financial Conduct Authority watchdog.

 

The inquiry dates back to 2014 and concluded that thousands of customers were tied into loan agreements they simply could not afford.

 

https://uk.finance.yahoo.com/news/brighthouse-pay-almost-15m-249000-mistreated-customers-100315524.html


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its odd.

15m to pay back.

yet, they are still in business profit. go figure. it pays to pay, at joes expense.


IMO

:-):rant:

 

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who pays, you pay. ipay (a new one there :))

what is the root of all this. it can be seen, or not, re the ghosts.

taxi, where's jonnycab :)


IMO

:-):rant:

 

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About time. They needed a spanking.


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£15m between 250000 customers averages around £60 per customer, cant yet see how loans will be written off or large amounts refunded with these figures but then i havent delved very deep yet.


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I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

GEMHL Settled

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Spml Reluctantly withdrawn

Blackhorse pre 31-7-06 Demand removal sent 23 8 06. ICO ordered removal jan 2007....REMOVED:lol:

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quite. depending on the full circs, sometimes it pays to pay. :)


IMO

:-):rant:

 

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