@lidluk Athena ANPR PCN - Lidls Bexleyheath

[Myfamily]

Lidl - Athena Civil parking charge notice received.

 

I admit I'm probably very late dealing with this but just had a lot on.

 

I did shop in Lidl that day, its a new shop and it was the first time I had been in there since it opened.

 

I have attached the parking charge notice and photos of where I'm supposed to enter my reg number.

 

The picture coming down the escalator to the car park there is one small sign and screen.

 

No sign at all on the doors leading from the car park into the shop, perhaps to tell you that you have to enter any reg numbers into a machine.

 

The picture by the tills (with two people blocking the screens) is where you can enter your reg number but you can see with people there you can hardly notice it and there is no sign on the wall above them to see either.

 

I was only there for 36 minutes in total!

I paid in cash and cannot find my receipt.

 

any advise please

Athena CPCN.pdf

[dx100uk]

please complete this:

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?462118-Have-you-received-a-Parking-Ticket

[Myfamily]

1 Date of the infringement 10/09/2017

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] issue date is 15th Sept

 

3 Date received

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No

 

5 Is there any photographic evidence of the event? yes

 

6 Have you appealed? {y/n?] post up you appeal] no

Have you had a response? [Y/N?] post it up

 

7 Who is the parking company? Athena

 

8. Where exactly [carpark name and town] Lidl , Bexleyheath

 

For either option, does it say which appeals body they operate under.

 

There are two official bodies, the BPA and the IAS. If you are unsure,

please check HERE IPC

[dx100uk]

the NTK is thus out of time

 

ignore then.

[Myfamily]

Hi Dx, sorry how is it out of time??

[dx100uk]

go back and read that link again....

[Myfamily]

Its just says have to receive it within 14 days, and I did it was about 6 days later?

[dx100uk]

my bad small screen though it said 08.

[Myfamily]

oh so no hope then?

[ericsbrother]

no,

plenty o hope but and that is why we need to see the NTK with your details redacted.

 

As they are IPC members they rarely rely on keeper liability so cant be bothered to do the paperwork correctly

this is their undoing when people dont pay up and point this out to them at the last possible moment.

 

Now, the NTK they sent doesnt say why you owe them £90 as it doesnet mention a particular breach of contract or whether it is a contrcatual sum.

Laziness or ignorance on their part, not sure which.

 

Now we need to see decent images of the signage to see if there is even a contract offered to you that could them be breached.

 

As with many things, the devil is in the detail and they will ignore any appeal so supply us with the stick to beat the with

[Myfamily]

Hi Erics,

 

The NTK is in my first post. attached is a pic of the sign,

 

there are a few in the car park, but all fairly high up!

athena - lidl sign.pdf

[ericsbrother]

I saw the NTK,

I was commenting that it doesnt fulfil the requirements of a legal one so it is just a piece of paper.

 

The signage says Lidl customers and says about entering car reg but doesnt say that Lidl customers who dont do this are liable to pay the £90 so the requirement to enter the vehicle reg is negated.

 

there are no other terms other than 90 minute limit for all so that clobbers any other claim.

 

One could ask if it costs £90 to park for 90 minutes as a non Lidl customer

does that mean it is free if you stay 91 minutes or is this then an open ended offer at a flat rate?

 

how do you pay the £90 if you accept the non customer parking offer, in store?

they have the wording the wrong way round to make complete sense

 

as you were a genuine customer then ask Lidl to get the charge cancelled.

If they wont no matter as the signage makes it clear there is no charge for customers despite the onerous requirement for entereing details.

 

Either contact head office of Lidl get the store manager to cancel.

If they wont then you should slag them off on social media such as THEIR twitter or facebook account.

 

All you will need to know is what time you were there ( well, the parking co tell you that) and a few of your purchases and their computer will find your transaction.

 

there are data protection issues over this kind of recognition equipment that ties your purchases to a vehicle but dont expect the ICO to be that interested.

 

If Lidl wont cancel apart from flaming them it doesnt change the interpretation of the contract so athena dont have an argument

[Myfamily]

Oh dear I don't remember what I bought that day at all! I have not had any further letters from them yet either, but also sold the car shortly after getting the first ticket, I assume they don't re-check keepers names and addresses though, but thought I'd have a further threatening letter by now.

 

Should I be writing to them then to say their paperwork is rubbish?

[dx100uk]

no

 

dx

[Myfamily]

another letter received!

 

any thoughts on how or if I reply?

Athena - lidl final demand.pdf

[DragonFly1967]

OH NO! They've found the red ink

 

Safe to ignore the PPC for now, but I'd still be having a pop at Lidl.

[Myfamily]

Hi Dragonfly.

 

Yeah the dreaded red ink not too worried about that but just wanted to make sure I wasn't doing nothing when I should be pointing out their errors etc.

 

I would have a go at Lidls but I'm not really sure what to say, I'm sure they'll only say " well you should have entered your reg....blah blah blah!"

[ericsbrother]

usual garbage with unlawful addres as far as POFA is concerbed-PO Box isnt an address for the service of legal docs.