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    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 3 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/120.shtml
      http://www.fsa.gov.uk/pubs/final/redstone.pdf
      http://www.fsa.gov.uk/pubs/final/db_uk.pdf
       
      http://www.fsa.gov.uk/pages/consumerinformation/firmnews/2011/db_mortgages.shtml
      Do you have a mortage arears claim to make? Then post your story on the forum here
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Hello All

 

I received a PCN/NTK on 08/10/2017 from “Excel Parking” for parking the car at Peel Center Stockport.

 

The PCN/NTK letter shows:

 

Issue Date (posted): 03/10/2017

PCN Ref No: xxxxxxx

VRM (reg no): xxxxxxx

Vehicle Make: xxxxxxx

Vehicle Model: xxxxxxx

Contravention Date: 16/09/2017

Contravention time: 11:15

Duration of Stay: 36 minutes

 

I was unware I had to pay for being in the car (waiting) for short time as my wife took my daughter to use the toilet while I was waiting in the car until they return from the toilet.

 

The notice says if payment is made by 17/10/2017 then it will be reduced to £60.

 

Could you please help me how I can appeal and with a draft letter to Excel Parking appealing against the PCN/NTK.

 

Please let me know if you need further information.

 

Thank you very much for the help...

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Hello and welcome to CAG.

 

Please could you copy and paste the questions and your answers to the forum stikky? That will help us to advise you.

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?462118-Have-you-received-a-Parking-Ticket-(1-Viewing)-nbsp

 

HB


Illegitimi non carborundum

 

 

 

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Hello HB,

 

I have answered to the questions as requested.

 

For PNC's received through the post [ANPR camera capture]

 

please answer the following questions.

 

1 Date of the infringement 16/09/2017

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 03/10/2017

 

3 Date received 08/10/2017

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No

 

5 Is there any photographic evidence of the event? Yes

 

6 Have you appealed? {y/n?] post up you appeal]

Have you had a response? [Y/N?] post it up Not yet appealed

 

7 Who is the parking company? Excel Parking

 

8. Where exactly [carpark name and town] Peel Centre, Stockport

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Thank you for the information. To inform yourself, you might like to type 'Peel Centre Stockport' into the Search CAG box in the maroon strip at the top of this screen to find similar threads.

 

HB


Illegitimi non carborundum

 

 

 

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out of time then.

 

DVLA letter time I think

 

have a read of several peel centre threads


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Peel centre is famous for its confusing and badly placed sigange so you are not unique.

 

Would I appeal to Excel? no,

they are well aware of their problems but do nothing to improve matters and Simon Renshaw-Smith regularly gets a beasting in court for running a shoddy outfit at this site in particular but he doesn't care as long as people keep paying up the unfair charges when threatened.

 

My advice is to let him spend his money on letter writing rather than you and wait until the last knockings, which is usually a threatogram from Gladstones or BWlegal. He has tried doing court on his own but fared no better.

 

When that time comes you will send a robust denial of any debt and show how you know that the equipment at the site isn't fit for purpose and that you aren't going to be intimidated into paying money you don't owe as your case is the same as......... and then list a few of his losses.

 

Until that letter before claim don't respond and never phone or email any of these clowns

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Can I appeal based on that the Notice to Keeper is out of time, as it should have been received by the registered keeper within 14 days of the parking event.

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You certainly can appeal - would they accept it> NO.

 

They do not make any money by allowing appeals.

 

All you do is open yourself up to letter tennis and even worse,

you could unwittingly incriminate yourself by using terms that you may not fully understand.

They would look at you as a possible waiverer and press even harder.

 

Ericsbrother is one of the most experienced PPC posters and his advice has been proven correct many, many times.


My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the star. Thank you

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Thanks to Ericsbrother and Gick for your feedback.

 

I thought to be on safe side, I should appeal. I have seen similar case as mine on another site where the user have appealed using 14 days clause and Excel Parking have then requested to provide the driver's details who was dirivng at that time. In another case, they have not responded even after 28 days.

 

This is the draft letter I have written to appeal. Can any of you advise if this letter is good or needs any changes please. What do you think.

 

Excel Parking Services Limited

Central Payment Office

PO Box 4777

Sheffield

S99DJ

 

Dear Sir / Madam,

 

Re: Parking Charge Notice Number xxxxxxxx (Vehicle Reg: xxxxxxxx)

Site: Peel Centre, Stockport

Contravention Date: 16/09/2017

 

I am writing to appeal against the parking charge notice I received on 08/10/2017.

 

As the Registered Keeper of the above Vehicle on the dates of the alleged infringement, I was not the driver on that date and time.

 

The notice to keeper is time-barred by the Protection of Freedoms Act 2012 as it should have been issued within 14 days of the parking event. In this case, you have failed to conform to the requirements of POFA.

 

Please stop hassling me as it is causing me immense distress and please remove my personal information from your database, failing which I reserve the right to take action without further reference to you, via the Data Protection Act 1998 section 10 (1), for misuse of my personal data.

 

In full faithful I request you to cancel my Parking Charge Notice for the above reason.

 

Sincerely

XXX

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NO!!

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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NOOOOOO IT IS NOT ON THE SAFE SIDE IT IS THE EXACT OPPOSITE OF THAT..

 

Have you not bothered to read a word of any of the hundreds of threads about any IPC member or even the dozens of thread from this exact site?

 

No good will come of appealing and you may well create more problems.

 

they dont rerly on the POFA anyway,

 

they prefer to rely on things that arent true and then bully and lie even further.

 

Stop now before you drop yourself in it.

 

you will be writing to them in the future but at a point when they have made fatal errors with their paperwork.

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Appealing only encourages them to harass you further, follow EB it's the best way.


We could do with some help from you.

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If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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:frusty::frusty:

My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the star. Thank you

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Would ignoring now will not cause more problems later on?

 

If I take you suggestions and wait for the final letter, what will I say then.

On what basis shall I fight them and what valid points will I have that I cannot do it now.

 

My only worry is, I don’t want to end up paying more with all the costs. Which I cannot afford and will be huge burden.

 

I can take you advice and wait until the time comes. Then I have totally rely on you guys and act accordingly.

 

Hope I can expect full support from you all.

 

Thank you

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CAG is self help too

you've not read ONE other thread relating to your players.

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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the entire point of waiting is for them to waste their time and money on a lost cause.

The legality of adding extra costs is not there, that is another thing they rely on heavily- ignorance.

 

Now all you have to do for the moment is to keep your paprwork safe so it can be rferred to later regarding the dates and times.

You have the upper hand at the moment as they dont know what you will eventually say.

If they were honest they wouldnt have sent out the demand in the first place as they know legally they had no right to.

 

Would ignoring now will not cause more problems later on?

 

If I take you suggestions and wait for the final letter, what will I say then.

On what basis shall I fight them and what valid points will I have that I cannot do it now.

 

My only worry is, I don’t want to end up paying more with all the costs. Which I cannot afford and will be huge burden.

 

I can take you advice and wait until the time comes. Then I have totally rely on you guys and act accordingly.

 

Hope I can expect full support from you all.

 

Thank you

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Hello All,

 

I have received FINAL REMINDER NOTICE to pay £100 as I have not responded to the earlier notice and it says "It is now too late to appeal".

 

Would it be better to appeal now with the same reason as I had mentioned earlier.

 

Thank you all

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what part of NO do you not understand?

You still haven't read any other threads about this site, Excel or the IPC have you?

 

They were too late to send out their NTK so you are not laible to pay them because they were writing to you as the keeper and they had no reason to as they didnt obey the law ( which you havent read either)

 

Now, you have 2 choices-

1) pay up and dont whinge about the unfairness of it all

 

2) continue to ignore them whilst they write their silly letters and respond in a forthright manner when they threaten legal action

 

We recommend the latter as they have no grounds to claim anything from you

 

Read the Parking Pranksters recent blog about the IPC.

IAS and kangaroo courts and you will soon see why we say appealing is pointless and even counterproductive.

All you will do is create a liability that doesnt currently exist and make it easier for them to extract money from you

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No More Whinging, only Listening.

 

I will wait and update when I receive next letter.

 

Thank you

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No More Whinging, only Listening.

 

I will wait and update when I receive next letter.

 

Thank you

 

Hello there.

 

I think EB is saying that you need to use the CAG search facility to look for and read other threads about Excel and/or the Peel Centre. From what I can see, you've only read one other thread about this. It's best to acquaint yourself with how these things work, please have a read around.

 

HB


Illegitimi non carborundum

 

 

 

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Read the Parking Prankster site the recent blog about the IPC.

 

IAS and kangaroo courts and you will soon see why we say appealing is pointless and even counterproductive.

All you will do is create a liability that doesnt currently exist and make it easier for them to extract money from you

 

.............

 

use the search CAG box of the TOP RED TOOLBAR

 

peel centre


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

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I wasnt suggesting that you were whinging,

I was saying that people who pay up tend to do so afterwards when the reality is they had a choice but opted not to use it.

 

I am glad you intend to take this on but reiterate that you do need to acquaint yourslef with procedure and the behaviour of Excel at this site.

 

It is the most commented upon car park anywhere in the country since they banned clamping.

 

No More Whinging, only Listening.

 

I will wait and update when I receive next letter.

 

Thank you

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Hello,

 

I received Legal Notice from BW Legal on behalf of Excel Parking.

 

BW Legal have sent a letter asking to pay £100 outstanding balance + £60 associated cost.

 

Please advise on what to do next. Should I appeal to POPLA or send a letter with reason for not paying the fine.

 

Thank you

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where dos it say fine please?


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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