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    • Firstly please would you space and punctuate your posts in a way that makes it easier for people to read. When you post a solid block of text it discourages people. You can see that I have rearrange your post above and you can compare it with what I have copied from your original. T came at have a responsibility to ensure that anything you order is delivered to you. I think you are entitled to some evidence that it was left down the side passage. Who's the courier? You tell us that the courier has indicated that you have previously agreed to items being left in the side passage. Is this correct? Have you given them blanket approval or have you indicated an approval for particular items? Would it not be normal for items of this value to be signed for? In addition to addressing the questions I have put you above, please will you read our customer services guide and implement the advice there for any future phone calls you have with this company. I'm especially interested to know whether they would normally ask for a signature when parcels are delivered. I'm not sure that the fact that the delivery occurred more quickly than you expected is especially relevant.   How did you pay for it by the way?
    • Ok. should I drop the whole penalty thing in defence and just rely on not getting the notice to keeper - I am 70% sure they didn't issue it as I was back at the previous address but they can lie they did / show a document I never got and then it will take longer with the hearing....   well then will have to rely on abuse of process and signage. I wasn't going to submit the image of the sign "conveying the contract" as it clearly wasn't visible from driver's position.
    • The learning continues (well I think I'm learning!)...   I hadn't noticed that you can view your PCN on NPS' website. Strangely, the one for my other half seems quite different to how I remember it but I'm unreliable!   What I DO find interesting is that they're trying to do her for returning within the prohibited period - not overstaying! Apparently she clocked in first at 11:06, out at 11:45 then in again at 12:37 (a whole 8 minutes too early!) and out again at 12:53 - a total of only 55 minutes parking - and clearly nowhere near the allowed 90 minutes.   Once again, I'm not sure what - if any - bearing this has on things other than seeming now spectacularly petty and even opportunist!   Comments anyone? PCN J.pdf
    • what im trying to point out is that by using those two words fine and penalty after all your research your mindset is still not quite in the right box..   it cant be either, it was a speculative invoice issued by a private company for breaking some kind of imaginary contract you signed upto by entering a privately owned area .        
    • I placed an order with TK Maxx on 7/11/19 to the value of £170.   I went away for the weekend the following day to look after my grandchildren. When I returned home on 11/11/19 I found a card through my door from dpd saying “in side passage”. I checked but nothing was there.   The following day I emailed and phoned TK Maxx and explained what had happened. I mentioned that I was very surprised that an order that I had placed on the Thursday had been delivered the following day given their website says ‘up to 5 working days’.   The member of staff promised to contact the courier company and get back to me. Nothing happened-   I sent three chasing up emails and this morning spoke to someone on the phone. Basically she said there was nothing she could do about it.   The courier company had said they had left parcels there before and I had indicated that they could do so.   I asked to speak to someone else about this as I was obviously very unhappy to lose £170 and very dissatisfied with their response. The woman said there was no one else I could speak to and they would tell me what she had. I am so upset about this - and her attitude - the grudging admittance that someone should have been back in touch with me.   Quite clearly couldn’t care at all. Is there anything   I can do? Any advice gratefully received!
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Wicked3610

CPP ANPR PCN - MOTO services at Donnington out of time?

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Hi all,

this morning I received a charge notice from CP Plus for staying too long at Donnington MOTO services.

 

I have to say I have never been before and was concentrating on where to park so never even considered a time limit.

 

Its not often I use services and assumed there would be plenty of time. I now know I was wrong.

I stayed 2 and half hours according to the in and out time.

 

It was about 3 weeks ago, so I cant honestly remember.

From what ive read they have to send the letter within 14 days - which it isn't.

so guessing I either choose to ignore or appeal on this fact?

 

1 Date of the infringement15/9/2017

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 4/10/17

 

3 Date received 7/10/17

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No - not that I can see anyway

5 Is there any photographic evidence of the event? Photo and timestamp of car in (12.21pm) and car out (14.55pm), also showing reg plate

 

6 Have you appealed? {y/n?] post up you appeal]

Have you had a response? [Y/N?] post it up

Not done anything yet

 

7 Who is the parking company? CP Plus

8. Where exactly [carpark name and town] MOTO services Donington Park

 

For either option, does it say which appeals body they operate under.

'operating in accordance with the British Parking Associations Code of Practice'

 

Apologies if I have done anything wrong, a lot to take in.

Any advice welcome as to my next step.

 

Edited to add: £100 required within 28 days, or £60 by 18/10/17

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Hello and welcome to CAG. The forum regulars should be along to help you later. As it's the weekend, please bear with us until our volunteers can take time out from their other lives to advise you.

 

I've edited your first post to reduce the font size and make it easier to read, I'm not sure what went wrong with it.

 

Best, HB


Illegitimi non carborundum

 

 

 

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PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

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Thank you, I have read that thread. So, for now I simply ignore the letter?

In that thread though the letter for DVLA was regarding inaccurate information, as in the date and time were wrong on the letter compared to the actual event?

Or most likely I have misunderstood the purpose of the letter to DVLA.

 

Sorry, new to this. Husband had a similar letter from an Iceland store car park few years ago and ignored the letter and subsequent threatening letters and never heard again, but this is new to me. I'm not so confident

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Well the reason for having to write to the dvla doesn't matter

Its the details of who and when

That's important


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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Ignore their letter,

to answer will only encourage them to think they have you worried and they have a reason far chaisng you when they dont.

 

 

The timelimits are for creating KEEPER liability, not enforing a contract with the driver so dont give them any rope.

when they have exhausted themselves writing silly letters and decide to move on to court threats ( if they do)

then you tell them in writing they are timed out and to get stuffed.

 

 

At the moment you are in a position to sue them but again that threat shoud be saved until they can be seen to be harassing you by repeated demands. ( doesn't create the tort but does show they are greedy and stupid not to stop their actions so helps bump up the compensation)

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Thank you all for your replies. Yes, I will put it to one side for now. If and when I get more letters I will come back here if that's okay.

 

Thank you again for providing me with reassurance

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good, do not lose any of the paperwork,

they rely on that to help them make you feel as though you have to pay as you cant argue.

 

 

With the paperwork tucked away you can prove they dont have a claim.

 

 

You will alos have the ammunition to complain to the site owners about their "servants" telling lies and trying to chisel money out of people

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Just dropping to to add, got second 'reminder' letter today. As its past the 14 days, the charge is now the full £100. Ive added the letter to the first. Will update with any new letters

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Its been a while! Got another letter today from DRP (debt recovery plus). Im guessing the advice is the same and to keep ignoring? thank you

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Normally if DRP are involved, you're coming to the end of the letter trail. :) Ignore.

 

HB


Illegitimi non carborundum

 

 

 

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Thank you. the last letter i got was back in November from CP Plus saying legal action pending. Had hoped they had given up. will add letter to rest of pile

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It's just the usual 'bluff and bluster' from Daft Recovery +.

 

Will you give us money if we threaten you?

Will you give us money if we say that we're going to come round and beat up your pet rabbit?

We may recommend to our client that they threaten you some more, and they'll come to your house and burn it down.

 

Then you'll get a final one that says (more or less) "look, we're getting desperate to part you from your money now, we're so amazing that we're giving you one last chance to contribute to our Christmas party fund and making you a 'Reduced payment offer', aren't we great!"

 

Let 'em waste their money, this isn't going anywhere near a court, and if it does, it'll be a grand day out for you as CPP will be paying all your expenses and if you play your cards right, a good chunk more besides.


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the advice regarding debt recovery agents is always the same IGNORE THEM. they have no interest in the matter so cant make any decisions or do anything regardless of what they say. There are cases where DCA's have sued and they have not even been given the opportunity to explain themselves in court- automatic dismissal with costs against them.

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It's just the usual 'bluff and bluster' from Daft Recovery +.

 

Will you give us money if we threaten you?

Will you give us money if we say that we're going to come round and beat up your pet rabbit?

We may recommend to our client that they threaten you some more, and they'll come to your house and burn it down.

 

Then you'll get a final one that says (more or less) "look, we're getting desperate to part you from your money now, we're so amazing that we're giving you one last chance to contribute to our Christmas party fund and making you a 'Reduced payment offer', aren't we great!"

 

Let 'em waste their money, this isn't going anywhere near a court, and if it does, it'll be a grand day out for you as CPP will be paying all your expenses and if you play your cards right, a good chunk more besides.

 

 

Haha, that did make me smile. thank you

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Hi all, its been a while

 

Today I got a letter from SCS Law saying I needed to pay the outstanding debt of £120

 

It says on it 'Unless our client receives full payment from you within 14 days, CP Plus LTD may take steps towards commencing legal proceedings against you by way of a Letter of Claim' then goes on to say if this happens cost will increase to reflect court fees etc

 

Do I still just continue to ignore?

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Dear SCS,

Re your letter -give reference number.

Date of alleged infringement-15/9/2017

Date of NTK - 4/10/2017

Date NTK Received -7/10/2017

 

If you do not understand this message please consult a competent solicitor or Citizens Advice.

 

Yours Faithfully.

 

PS Please also inquire about breach of Data Protection Act by CPP

PPS Please improve your due diligence .

PPPS I have assumed that you are an ignorant bunch rather than that you knew about the dates . ..........................

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Thank you for your response. So I should actually make contact this time, not just ignore it? Their is an email address that it says to contact them on, so I could just send a letter via email. Do I just literally need to state the issue with the dates as you have put it above? is their anything I need to quote at them etc. thank you

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Always send letters never emails, texts nor phone calls. You run the risk of being plagued with cold calls from all their cronies. And keep a copy of the letter so that should CPP ever be stupid enough to actually take you to Court [they are trying to frighten you into paying at the moment] you can go for exemplary damages there as they will then know that you know that their case is dead in the water.

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Very short and brief mind!! No waffle


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Thank you both, will get onto it later when im a bit more awake - been awake all night.

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lawyers being paid to act as debt collectors with their threats of adding unlawful charges to a non-existent bill.

 

However, it can be worthwhile creating a paper trail so using the suggested letter would suit that purpose.

 

Let them charge their client for working it out rather than explaining it to people who go to university to learn how to rob people in latin

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