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How to close PayPal and Ebay accounts when someone has passed away ?

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I am struggling to close PayPal and EBay accounts of my late Husband. Using the contact us forms doesn't appear to produce any contact from either of them.

 

 

Has anyone had experience of closing these accounts - thank you.


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I am struggling to close PayPal and EBay accounts of my late Husband. Using the contact us forms doesn't appear to produce any contact from either of them.

 

 

Has anyone had experience of closing these accounts - thank you.

 

Found this regarding Paypal

 

I will provide this information here so it can be easily searched by those who need it.

 

For legal reasons, we require some documentation before we can close an account. We need the executor of the estate to fax the following to 08707 303 194.

 

A cover sheet, providing the executor's contact details (email address or phone number), stating that the account holder is deceased and that the account’s executor wants to close the account.

The death certificate of the account holder.

The will that identifies the executor of the estate. If a will wasn't created, we'd need a written statement from a legal representative (on letter headed paper) declaring who the executor of the estate is.

A government-issued photo ID of the executor.

A note specifying what to do with any money that remains in the account.

We then review the documents and, if approved, we'll close the account.

 

If there are funds in the account we can resolve this also and will discuss it at the time.


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The death certificate of the account holder.

The will that identifies the executor of the estate. If a will wasn't created, we'd need a written statement from a legal representative (on letter headed paper) declaring who the executor of the estate is.

A government-issued photo ID of the executor.

 

If probate has been granted, these three should be superfluous and a grant of representation should suffice.


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Ruddy hell ! I didn't have to provide anywhere near this information to close down bank accounts/premium bonds etc.. just a copy of the Death Certificate !!

 

 

As there is no money in the PP account and no outstanding invoices or products on Ebay.. I will just leave them open and return emails when they are sent.

 

 

Thank you Mr P :)


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Ruddy hell ! I didn't have to provide anywhere near this information to close down bank accounts/premium bonds etc.. just a copy of the Death Certificate !!

 

 

As there is no money in the PP account and no outstanding invoices or products on Ebay.. I will just leave them open and return emails when they are sent.

 

 

Thank you Mr P :)

 

Thats what I did CB for my late Father...really not worth the hassle.


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Ruddy hell ! I didn't have to provide anywhere near this information to close down bank accounts/premium bonds etc..

 

As there is no money in the PP account and no outstanding invoices or products on Ebay..

 

 

Thank you Mr P :)

agree.


IMO

:-):rant:

 

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I am struggling to close PayPal and EBay accounts of my late Husband. Using the contact us forms doesn't appear to produce any contact from either of them.

 

 

Has anyone had experience of closing these accounts - thank you.

citb

do you know the online login details. if so, can try there.

managed to close a pp a/c (where nothing was outstanding) for someone via the online portal .


IMO

:-):rant:

 

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if you can login just use the normal close my account feature in the account details sections. Transfer any money out of paypal by just clicking on the transfer money button and enter the balance and it will go to his bank account. Then tell bank to discontinue payment authority via card or dd

Once done you can forget about everything, it will all just dissolve in time

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Thats what I did CB for my late Father...really not worth the hassle.

 

 

:thumb:


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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There is just 63p in the PP account. I will leave things as they are, but thank you anyway.


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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what about cancelling the DD mandate though.

There is just 63p in the PP account. I will leave things as they are, but thank you anyway.

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