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    • So this is alleged fraud, rather than a normal debt situation.   Why have UK authorities not been involved, if the person has lived in the UK ?   Perhaps they have tried and got nowhere, so use these interpol red notices to have them detained in a third party country.    I have read online articles that say these interpol notices are being abused by Banks based in UAE.          
    • So nothing to do with deprivation of capital, but bad choices of how they spend benefit monies.   Sounds like they are on a downward spiral to living on the streets and getting into an even worse situation.
    • 4 th time we've merged your threads  for complete history of your story please keeps to one thread
    • @dx100uk @ anyone else interested in Fighting HSBC UK  Staff/department non compliance and incompetence/interference in between HSBC UK and customers.   I wanted to know what you guys had to say about the reply i got from HSBC UK today.    Recap. I originally turned to HSBC UK to be reunited with Money i saved in accounts that where frozen and made dormant during the year 1995.   HSBC UK Teams tell me that HSBC UK only allows them to have access to account records dated back 6 years. there for they do not have the records, can not locate the records i requested for in my SAR. there for HSBC UK teams Ignored my SAR application for records of accounts made frozen and dormant during the year 1995. HSBC then claim if the accounts where closed they will no longer hold records of these accounts and tell that to the ICO. I again explained to HSBC UK and the ICO the records of accounts where left frozen and dormant.   HSBC UK teams continue to tell me over the phone that The records i requested for in my SAR, will not be located or do not exist because HSBC only allows them to have access to records of accounts dated back 6 years.    I returned to HSBC highlighting there is no such provision in the Data Protection Act.   HSBC UK teams today totally ignored my complaint again and confirmed with me they are classing my complaint as wanting to locate accounts that where closed.   Let me know what you think about the  HSBC UK teams response to my last complaint. Is there any other letters i can send them to confirm thay are not correct about what they have done.    The HSBC UK letter starts of by:You've been unable to recover funds you held in HSBC UK Accounts that were closed in 1994 to 1995, and to obtain the account details for the accounts concerned. You've been advised that we only retain records for up to 6 years, but you've been unable to locate any provision for this within the Data Protection Act (DPA). You require a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned. You feel your Subject Access Request (SAR) has been ignored by HSBC UK.   HSBC UK Teams now go on to explain: In respect of you being advised we only retain records for up to 6 years, but having been unable to locate any  provision for this within the Data Protection Act (DPA), I can confirm that under the DPA, we are obliged to only keep records for as long as we deem necessary, in order to effectively manage our data. So, for most cases, this will be for no more than 6 years.   In regards to your request for a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned, I regret that this isn't something that we can provide, as we don't keep records of when individual customer data was destroyed. I'd also like to clarify that if the accounts concerned were closed after becoming dormant, that we would have sent you closing statements at the time.   Lastly, I'm sorry you feel we've ignored your SAR. I want to assure you that we'll always look to accommodate a request for a SAR as best as we can. However, if we're unable to locate the account details and information required, this will mean we're unable to fulfil the request, which has unfortunately been the case on this occasion.   How else do you think i can highlight to HSBC that the teams dealing with My complaint, and request to be reunited with my money is not going to departments that can deal with my demand for services.?  
    • Hi   I have to agree if you have paid off the debt owed to them via this meter and are up to date on your bills  I would look at changing supplier and as said asking new supplier to install a standard meter and look for the best deals for you.
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ConfusedMama

Arrow/reastons claimform - old EGG loan debt

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Hi

 

Received a claim form from Restons Solicitors last week regarding a personal loan debt of £10k bought by Arrow Global. This was the first notification we had since letters were going to an old address.

 

Stepchange have advised to fill in the income and expenditure on the admission form and pay £1 per month until our circumstances change and we are able to repay in full.

 

We have no experience with this sort of thing and are unsure of what is the best course of action.

 

Many Thanks

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thank you

can you please complete and then read the remaining of the following

so we have all the required information to properly advise you

 

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?419198-You-have-received-a-Claim-What-you-need-to-do.-**UPDATED-2016**(1-Viewing)-nbsp

 

 

dx


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Name of the Claimant ? Arrow Global

 

Date of issue – 13th September

 

Date to submit defence = 13/10/17

 

What is the claim for – the reason they have issued the claim?

 

1.The claimant claims payment of the overdue balance due from the Defendant(s) under a contract between the Defendant(s) and Egg dated on or about August 30 2005 and assigned to the claimant on Nov 30 2015. Date 04/08/2017. Default balance 9500

 

What is the value of the claim? 9900

 

Is the claim for - a loan

 

When did you enter into the original agreement before or after 2007? Before

 

Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Debt purchaser

 

Were you aware the account had been assigned – did you receive a Notice of Assignment? No

 

Did you receive a Default Notice from the original creditor? No

 

Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? No

 

Why did you cease payments? Unemployed

 

What was the date of your last payment? Feb 2012

 

Was there a dispute with the original creditor that remains unresolved? No

 

Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? yes

 

many thanks

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ah I see rectums are using an ever briefer particulars of claim now

thy to hide exactly what the debt type was or if it was covered by the consumer credit act too.

 

 

shame EGG never did bank accounts.

 

 

did the put an account number in the POC and was it 16 digits?

 

 

you've failed to mention the type of credit question too.

 

 

but anyway

 

 

pop up on the MCOL website detailed on the claimform.

.

register as an individual

note the long gateway number given

then log in

.

select respond to a claim and select the AOS box.

.

then using the details required from the claimform

.

defend all

leave jurisdiction unticked.

click thru to the end

confirm and exit MCOL.

.

get a CCA Request running to the claimant

leave the £1PO blank and uncrossed

.

get a CPR 31:14 request running to the solicitors

.

don't sign anything

.

 

 

just one other point..you've done nothing to date with this..you ignore the stepchange advise I hope??


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Thanks dx.

 

Credit was a personal loan, and account number 8 digits not 16.

 

What are the implications of defending all? Is that to give us time to request CCA?

 

No we've not done anything with it yet, not taken their advice. Partner called restons to give a forwarding address so we didnt miss any further documents but thats all.

 

not expecting a response tonight - its late!

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please stay off the phone to restons...

 

don't ever ring a dca or their dogs

they are not bailiffs.

 

when you do the AOS you can update your address there.

no need to tell anyone else

though as a SIDE NOTE

unless you get mil from old address quickly and regularly you NEED to tell all your creditors or debt owners you have moved

else as you have gotten..backdoor CCJ time,

 

defend all is what you must do else you'll get a CCJ no matter what else you do.

 

you don't want them to return the CCA or the CPR

think about it.....

 

just remember this is a speculative claim

hoping for a kneejerk reaction [which you almost did]

 

or hoping for a non contested default CJ what no human see it and nothing is checked.

 

go read reston threads in this forum afyer you've don't [AOS} as detailed above

1000's of threads here we normally crush them


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WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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Thanks for your wise words. Will action it today.

 

By sending off these requests am I risking starting a war?

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Is there a template available for the cpr 31.14? i think i've found one but theres mention of being out of date.

 

By defending the case and in the scenario of subsequently not having a defence, do we risk extra costs being applied?

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https://www.consumeractiongroup.co.uk/forum/showthread.php?387484-LEGAL-CPR-31.14-Request-Request-for-information-when-a-Claim-has-been-issued.

 

" By defending the case and in the scenario of subsequently not having a defence, do we risk extra costs being applied? "

 

Yes but its relatively small being in the Small Claims Track....by not defending you do guarantee a CCJ on your credit files for another 6 years


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sorry missed the other link last night

 

 

pop up on the MCOL website detailed on the claimform.

.

register as an individual

note the long gateway number given

then log in

.

select respond to a claim and select the AOS box.

.

then using the details required from the claimform

.

defend all

leave jurisdiction unticked.

click thru to the end

confirm and exit MCOL.

.

get a CCA Request running to the claimant

leave the £1PO blank and uncrossed

.

get a CPR 31:14 request running to the solicitors

.

don't sign anything

.

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Afternoon,

 

In the cpr 31.14 template I have substitued the word 'agreement' for 'contract' as that is what is stated in the particulars of the claim. Do i then need to remove the sentences following?

 

"You will appreciate that in an ordinary case and by reason of the provisions of CPR PD 16 para 7.3, where a claim is based upon a written agreement, a copy of the contract or documents constituting the agreement should be attached to or served with the particulars of claim and the original(s) should be available at the hearing. Further, that any general conditions incorporated in the contract should also be attached."

 

Im not sure what to include or remove. May be overthinking this!

 

Thanks

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Yes you can remove that as the claimant is not required to serve any documents with the initial claim.

 

 

Andy


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Good Afternoon

 

Received what seems to be a standard response from Restons in regard to CPR31.14.

 

...the claim was issued via the county court business centre which is a procedure specifically provided for in the CPR...

 

To be quite honest I don't understand what's it's telling me, only that they are not providing what we have requested.

 

What do we do from here?

 

No word from Arrow re the CCA request

 

Many Thanks

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await further court instruction, template response to all you got ignore their reterick the onus later will be on them to supply they know it


:mad2::-x:jaw::sad:

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Thanks old cogger. When you say await further court instruction what do you mean? Do i need to contact them? Thanks

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nope - but you must NOT miss your defence filing date whatever happens

next move is YOURS.


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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