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    • typically thats the way yes 99% of OC's default accounts on or before sale. send EGG an SAR. probably be the Canadian Square address (CITI Group) or it could have been one sold to Barclaycard.   you say this dates from 2005 so thats the reason why no CCAcan ever be had, bit rare for that era for egg. ignoring the random poss phantom payment in 2016, before that, when did you last pay or use the card?  
    • Hi CC,   Great to hear they should refund and collect but please keep us updated so we know they follow up properly.   And thanks for the Site Donation which helps us to be here for others.
    • Gas is not credit so no requirement for an agreement nor DN Cabot -' settled debts dont get sold on...    
    • Hi all,   I would appreciate some help with a default date.   I took out an Egg credit card on 10/01/2005. I missed payments and eventually it defaulted but I do not remember when. But, my credit file says it defaulted on 02/11/2015 and it says it’s Arrow Global now. I contacted Arrow to enquire about the default date because I don’t remember having the card for as long as 11 years. Arrow say they purchased the account on 21/12/2014.   I also put in a CCA request with Arrow but they say they have no documents from the original creditor i.e. Egg and nothing themselves. I've asked for a notice of assignment which apparently is on its way to me since the last month or so and apparently I made a payment of £10 on 7th April 2016 but I don't remember this so I've checked my bank accounts and nothing left my bank accounts on or near this date.   So strange, something isn't right.   I am also confused how the default date can be after the purchase date as from what I understand, Egg would have had to default the account before a DCA could purchase it? Or am I wrong?!   Would appreciate any advice and information!   Thanks, Jdip
    • had courtesy car since 20th jan, she had a Vauxhall corsa 2010..the hire car is a 2018 corsa. i have told her to give it back to them
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

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Hello, I have had some excellent advice from this website, however every time I attempt to log in I get a message from Firefox "This connection is not secure. Logins entered here could be compromised" is this a problem with Firefox, or has the website an issue?

 

Thank you.

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I use Google Chrome and in the address bar If I view whilst not logged in it states " Not secure.http://www.consumeractiongroup.co.uk...but once logged in that disappears.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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  • 4 weeks later...

yeah, it's just a fox feature reminding that the page you're on isn't https.

ideally the forum home login page (linked there) should be https in the first place (the https link doesn't come up as https).

IMO

:-):rant:

 

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you've lost me a bit there :) but i think i know what you mean.

the first part of my post was re the message the op mentioned that fox displays when seemingly on a non https connection and inputting login for eg.

IMO

:-):rant:

 

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  • 2 weeks later...

Thanks Ford...we are aware :wink:

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

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ok :)

i'll be off with the gremlins then.

watch out for those ghosts in the machine.

how about that; blackstone, one of the fathers, in wallingford.

IMO

:-):rant:

 

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