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ObviousDuck

Harlands/Xercise4Less bounced payment while on holiday.

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Hi there,

 

I realize there are a lot of threads regarding cancelling gym memberships to Xercise4Less floating around on these forums, but I am not looking to cancel my membership, rather, I'm trying to find out if there is any point in me challenging a bounced payment.

 

I have been out of the country since today (7th), and received an email dated from the 6th, saying a payment was bounced due to there being insufficient funds in the account.

Now I'm being charged a £25 administration fee, which seems absolutely ridiculous.

 

Should I chalk this down as me being stupid or can I challenge it? I'm out of the country again on Sunday for 14 days, which is past their September 16th date where they want to charge me.

 

Kind regards,

Andreas

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those fees are unlawful.

but sadly unless you cancel your DD you cant stop them taking it.


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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And that would mean I have to cancel my membership I suppose?

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nope you can pay gyms by bacs on your interweb banking site

there nothing that says you must pay by DD

 

but if you don't cancel it

they'll simply take it

as they've advised you 14 days in advance


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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How would I go about that? Also if I did that, would they not just try to take that admin fee again if I went back on DD?

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you don't go back on DD then.

 

your current DD mandate shows their account details

you use that to set up a standing order.

or simply pay manually by bacs transfer

 

its all on your banks online portal.

you do use it yes?


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Right I get you now sorry. Yep that's what I thought.

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you can also cancel their DD there too

i'd be getting it done

as they'll probably request it early to catch you out


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Hi OD and welcome to CAG

 

Unless you cancel the DD mandate, Harlands will take their admin fees whether you agree or not.

 

If they take more than you're happy with, reclaim the entire DD using the DD Guarantee Scheme. You can send JUST the gym fee to Harlands by BACS as DX suggests.

 

The bank will, of course, charge you their own admin fees for the bounced DD and you can do nothing about this.

 

You'd have to cancel the DD because Harlands would continue to seek the amounts THEY want, rather than what you're happy to pay.

 

If you're happy to pay Harlands admin fee on this occasion so you can continue the m/ship, that's your prerogative.

 

:-)


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