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sky-accused-letting-72yo-alzheimers-sufferer-pay-110-month-tv-packages

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https://uk.yahoo.com/finance/news/sky-accused-letting-72yo-alzheimers-sufferer-pay-110-month-tv-packages-175050618.html

 

 

Media giant Sky allowed an elderly Alzheimer’s to pay £110 a month for his TV package.

 

 

Rachel Holdsworth says the family was astounded to learn her uncle, Rodney, was parting with so much.

 

 

They thought initially that the 72-year-old, who was diagnosed with early onset dementia a couple of years ago, was paying for broadband despite not having a computer or mobile phone.

 

 

But, after finally convincing Sky that she was a relative and gaining access to the account, she learned her uncle was paying out the hefty monthly sum on TV channels.


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It's a sad story, but I don't think it's reasonable to blame Sky, or infact anybody, for this situation really. The article makes no mention of Sky being informed that the gentleman in question had Alzheimers, or indeed any kind of vulnerability, at any point prior to his family getting involved. If Sky suddenly just started assuming any subscribers above a certain age needed special check-ups on a regular basis they'd probably be accused of ageism and treating elderly people like children.

 

The headline "Sky accused after letting 72yo Alzheimer's sufferer pay £110 a MONTH for TV packages" seems needlessly sensationalist if you ask me.

And the line "Media giant Sky allowed an elderly Alzheimer’s to pay £110 a month for his TV package." seems to heavily imply that they were fully aware of his condition, when the article seems to have no factual basis for that. If they were made aware I'm sure there'd be quotes from the family to say so.

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