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I recently purchased a Ford Mondeo Titanium x from a dealer near Bristol.

The car was advertised as having a full service history.

When I got home and checked all the booklets there was not a service history booklet.



the following day I phoned the dealer who stated that they would find it.

Two weeks later and numerous phone calls, lots of apologies and promises still no service book.


Under the trade description act would I be entitled for some compensation due to the fact I bought it because of the reassurance of having FSH.

I am happy with the car but not the miss selling.

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You may well be able to get a printout from Ford if its been done t a main dealer.


If its under 5 years old then a lack of SH is a MAJOR factor, I would reject the car if you can't get a history for it.

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