Be Aware (beware) if you have an arrangement with the EA Company

[Leakie]

Hi all

 

Just wanted to make people aware of an underhanded way the EA tries to make you default.

 

History

 

I finally took the general advice from BA and Dodgeball, and come to an arrangement with the EA company

dealing with the 3 historic LO's. Which in the main is advice After alot of barriers put in my way,

 

I was passed to the welfare department.

 

I sent in an I & E with at the time a surplus income of £12.00 per week.

 

Rossendales in there wisdom wanted £16.00 per week.

Again speaking to the welfare and in turn them speaking to the council , it was agreed that I would pay the minimum £3.75,

on one and the others put on hold.

I was informed that the arrangement would be reviewed in 12 months, quite happy with this.

 

Moving forward to today

 

Today I received, two letters stating that they have not received my latest payment under the previously agreed arrangement.

Checked the bank statement online and money has been paid as agreed.

 

I have since found out that without any communication to myself, from either the council or Rossendales that they had lifted the hold on the other two accounts.

They could not have taken any extra as on Standing Order, so they could not have collected any more without informing me.

 

When speaking to one of there operators, I was lectured in a demeaning way,

and after explaining the agreement that had been put in place,

finally he spoke to the welfare department, and the operator explained the above.

Then threatened me with enforcement if I did not come to an arrangement.

 

If I had been away I would not have known and further fees would have been added.

 

I have now come to the agreement that I will send in another I & E, and the account is now on hold until 6 september.

 

So Please Be aware of this tactic to make you default.

 

 

Leakie

[brassnecked]

Downright nasty, but we are talking about Rossendales, a very greedy bunch. Thanks for sharing Leakie.

[Leakie]

Just a bit of an update.

 

Council and Rossendales decided to end the agreement, of 2 accounts on hold,

without informing me, and asking for I and E.

 

Found out about this after I was put through to the welfare department.

 

Now I sent the relevant emails of I and E and supporting letter, explaining why I could not give an Accurate Iand E

The account was put on Hold until 8th September

Emails sent and emailed receipt received, 4ht September

 

I receive a letter over the weekend dated 5th September

 

We are disappointed that you have not replied to our previous correspondence,

and now the Bailiff will visit you.( they still use the word Bailiff)

the reason given I did not include an offer, I was not asked too.

 

Yet another phone call and they stated that it takes 3-5 days to process emails

 

Looks like the right hand does not know what the left hand is doing.

 

To be fair now on hold until 19th September

Now waiting for a call or email from the welfare department.