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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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speeding photo evidence


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hi all after some advice please

i got a nip through and as you are all aware you go onto the internet now to view evidence ?

 

i was on my bike and they have got me doing 40 in a 30 but they have no photographic evidence of my number plate

 

to cut a long story short after numerous letters backwards and forwards to them

they are asking for photographs of all sides of my bike

 

also if i do send them they want to examine the photos then they say they will stop my vehicle when im out on it ?

 

am i right to refuse these as there is only 2 photos from the front and according to the police

 

the camera technician writes the registration down on a log sheet so how would they know if it wasn't a cloned bike etc etc

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I had my plates cloned once and they drove off from a garage without paying for fuel

 

The police were able to compare my car to the photo and although it was the same model and colour, There were slight differences

 

Of course in my case they had the driver on video at the garage too

 

If it wasn't you, The bike, Your helmet and perhaps body shape would be different

 

Of course if it was you, I think the picture and the evidence from technician who logged the number would be enough

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yes but seems like they are clutching at straws asking me for photos of my bike

 

 

how can they prove it wasnt a cloned bike

it would be easy enough to make slight changes to the bike ??

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Why did they contact you if they had no idea whose bike it was? Did they just pick you from thin air?

 

no not thin air ive already said the technician records the plate ???????

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If it wasn't you : swear to where you were and what you were doing at the time the offence was committed by someone else.

 

If it was you: don't go looking for loopholes that rely on you lying or blaming someone else.

It rarely goes well (Chris Huhne .......)

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Sorry I don't quite understand this.

 

Are you saying you have received a request for driver's details because your bike was allegedly seen speeding and you have disputed that it was your bike? Can't really help with only a half (if that) of the story. Tell us what happened entirely, in particular details of the letters that passed backwards and forwards. If it really was not your bike it might be better to do as they ask to help prove your claim. Of course if it really was then that's a different matter. In either case let us know what has happened so far.

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i was on my bike and they have got me doing 40 in a 30 but they have no photographic evidence of my number plate

 

So you were on your bike doing 40in a 30, you dispute this, and they are asking you for evidence of your bike, which will either convict you or absolve you of the offence?

 

Take the points and the fine, and use this as one of life's lessons.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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"They don't need photographic evidence."

 

No indeed they don’t.

 

But I’m curious to understand what this is all about. If the OP has nominated himself as the driver then all that remains is for the process to take its course. For 40 in a 30 a Speed Awareness Course would normally be offered provided the driver was eligible for one. Failing that, the offence qualifies for a Fixed Penalty. There is no need for any correspondence to be entered into. If neither of the above is accepted and complied with then the matter goes to court.

 

I can only imagine that the OP has disputed that the bike is his. It wold be nice if he would come back and let us know what this is really all about because his version so far as it goes makes no sense without the full story.

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