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    • Hi. I posted on the facebook group about Hermes queries re: a parcel that Hermes said delivered but i didnt receive. It was a private sale of a mobile phone from a seller in Wales to me in Edinburgh.   The seller has stopped contact with me now so I cant get any help from them. Hermes are saying it was delivered but it wasn't.   I have got all copies of emails to and from the seller and to and from Hermes. A photo of the actual parcel that the seller sent me prior to posting.   There also seems to be a some confusion on the Hermes tracking info about which day it was actually delivered but either way I was in my house both prior and after the delivery.   There was no photo but it stated the driver got a signature. Not true cos it was a covid thing not to get signatures. No calling card to say it was left somewhere else or in a safe place. It just simply wasn't delivered.   I've been told to ask for GPS info in order to trace the delivery or driver. I cant even talk to a human or get a valid address to write to.   I sent an email to the CEO guy and still no reply. I've not reported anything to the police but I'm getting all sorts of contrasting advice to do this and not do that etc that im totally lost now.   If you read this David, please get back to me please. Much appreciated.   This happened in June/july so hope im not too late to still do something about it. It's just took this long to only get to this stage. 
    • PAC code   https://tinyurl.com/yxhxcsxf   ...
    • Noted! Hopefully there won't have to be another time though!     I did respond to the email, I just basically said that he cannot deduct any costs incurred for collecting / picking up the vehicle and if it heads down the route of ADR which is a total new concept of me having any evolvement with, that he would have to pay a refund/the cost of the car and the cost associated with the collection of the vehicle.    Apon further checking the legislation because he gave me no cancellation rights prior to the contract starting he is indeed guilty of an offence, which is the likelihood of what trading standards are dealing with in regards to his local TS contacting him.     
    • hi,     Just asking for some experience or knowledge.     I purchased a puppy on the 30th of august. On numerous occasions I was in contact with breeder and asked if the puppy showed signs of entropion.    I was told no.   On the 26th of August puppy had first jabs. And apparently their vets said none of the litter showed sign of entropion.    On collection of puppy I noticed he was covered in green mucus. The pen had dog muck spread in there so assumed it was just from pups playing and maybe getting it in each others eyes (poor hygeine on breeders part)   Anyways,   Asked breeder to wipe pup and we left       With in 3 hours we realised that the puppy wasn't well. He physically couldn't open his eyes and when we attempted to clean them his eyeballs weren't visible.    We phoned an out of hour vets and contacted the breeders immediately.     The pup was taken to the vets and we were informed he had a severe eye infection which was a result to entropion.    The vet bill came to around 900 after tacking and meds etc. I asked the breeder to cover the costs. They said no because their vets said their was no issues.     The state on this puppy my vets think he's suffered from birth.     And most certainly not 5 minutes before I turned up.      I've filed a small claims for the cost of the vets and the cost of the puppy.      Where do you think ill stand?    What type of evidence will the judge want to see. Thanks
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
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      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
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      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .

Negotiating a settlement with Restons Solicitors


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I have 8 debts I'm trying to settle.

 

 

3 are held with restons but originally were with arrow & I think they own it.

 

I've come to an agreement with all the other agencies to settle the debts but restons will not take an offer.

They've caused me the most stress & keep going back to court to try to increase my monthly payment of the CCJs.

 

I'm wondering is it possible to go back to arrow to try to negotiate a settlement?

The others have all been very understanding & helpful but not so with these guys.

 

Any advice much appreciated

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NO!!!

 

 

tell us the full story please

you should never ever ring the fleecers or their dogs.

 

 

list your debts and these CCJ's you have

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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The 3 they are dealing with are an M&S loan (£4.5k) credit card (£3k) also an egg loan (3.5k).

Two debts are just an arrangement between me & them, one is £850 the other around £5.5k

There are then 3 other ccjs, barclaycard, Halifax & cahoots originally but dealt with via debt collectors.

 

I'm keen to put an end to it all & ideally want to settle them, just not sure why they would £1 per month instead of a lump settlement. My finances haven't changed and the court kept it at £1 per month when restons took me to court a couple months ago. They didn't turn up & gave no evidence.

 

I should also add that settlement will be via a gift from a family member.

Having looked into it, the M&S CCJ claimant listed is arrow. The egg one the claimant is egg so could I go back to them?

 

The more I dig into it the worse it gets. They have been to court for the CCJ M&S credit card last month & ive received no paperwork from them, but they have my correct address because they corresponded about the loan. How is that possible? They've got a judgement for a full payment as I wasn't able to respond

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Need to set it aside then..

Bar the ccj's I'd be sending whomever owns the other debts a CCA request

 

And an SAR to each of the the original creditors for the ccj's

Gather info and reclaim first then f&f

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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So they could set aside the CCJ they did at my old address without notifying me?

 

Just to clarify, I ask the non CCJ debts for a CCA & then what happens? I then ask the CCJs for a subject access request & I don't pay anything until I have that?

 

What would be the next steps would you think?

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set aside?

 

 

you send a CCa request to the non CCJ debts [unless they are bank accounte or mobile debts]

 

 

you sar the original creditors of those debts that resulted in CCJ's

 

 

what dates were they and why did you not defend them?

as for this reston CCJ that been to court a few times

start a new thread and tell us the whole story please

 

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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