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PP! - HSBC said I didn't, now they say I do


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Hi all

 

HSBC Mortgage Repayment Protector

 

I recently submitted a PPI claim via Resolver to HSBC.

 

I received a letter within the 8 week time frame to say that their 'completed searches found NO EVIDENCE to confirm Payment Protection Insurance was attached to any products held with HSBC'.

 

I was surprised at this as I had given them as much detail as possible without being able to give them a policy number.

 

Not satisfied, I called HSBC direct and started a new process giving them the same detail as I had listed in the Resolver claim.

 

Within 3 weeks I received a letter saying I had taken out Mortgage Payment Protector and they supplied the policy number and the start date (30th May 2003).

 

I now have the information I need to pursue a claim based on the fact at the time I took out the Mortgage Payment Protector I was self employed. I do not have a copy of the policy but understand certain policies were not suitable for the self employed

- please can anyone confirm this and should I claim anyway?

 

As a side note, the two letters I received from HSBC both have the same HSBC reference number.

I wonder how many people they just fob off with a letter in this way....

 

Thanks in advance for any advice given.

 

D

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i'd be sending them an sar

before all the data hits the shredder ...

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Typical HSBC. I even provided the actual agreement... they still said I didn't have insurance! Ombudsman sorted it and I eventually got paid.

Get the SAR and don't believe a word they tell you!

 

Why is this not being investigated ... they are probably getting away with fobbing off millions. TB

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