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DJL190517

PP! - HSBC said I didn't, now they say I do

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Hi all

 

HSBC Mortgage Repayment Protector

 

I recently submitted a PPI claim via Resolver to HSBC.

 

I received a letter within the 8 week time frame to say that their 'completed searches found NO EVIDENCE to confirm Payment Protection Insurance was attached to any products held with HSBC'.

 

I was surprised at this as I had given them as much detail as possible without being able to give them a policy number.

 

Not satisfied, I called HSBC direct and started a new process giving them the same detail as I had listed in the Resolver claim.

 

Within 3 weeks I received a letter saying I had taken out Mortgage Payment Protector and they supplied the policy number and the start date (30th May 2003).

 

I now have the information I need to pursue a claim based on the fact at the time I took out the Mortgage Payment Protector I was self employed. I do not have a copy of the policy but understand certain policies were not suitable for the self employed

- please can anyone confirm this and should I claim anyway?

 

As a side note, the two letters I received from HSBC both have the same HSBC reference number.

I wonder how many people they just fob off with a letter in this way....

 

Thanks in advance for any advice given.

 

D

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i'd be sending them an sar

before all the data hits the shredder ...

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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i'd be sending them an sar

before all the data hits the shredder ...

 

 

dx

 

Hi DX

 

What is the significance of a SAR letter? Thanks in advance

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Click the link and read


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Typical HSBC. I even provided the actual agreement... they still said I didn't have insurance! Ombudsman sorted it and I eventually got paid.

Get the SAR and don't believe a word they tell you!

 

Why is this not being investigated ... they are probably getting away with fobbing off millions. TB

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