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Samsmithsam

Get Cash transactions illegal?

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Is it illegal to pay people using the GetCash service? Say they can't do bank transfers, or just for transactions in general?

 

I recently got a call from the fraud department after carrying out a transaction with GetCash, but they just wanted me to confirm some recent transactions, specifically asking about the GetCash ATM transaction twice where i lied and said it was me. I think flags were raised because it was in a location far from me though. All was fine after and they unlocked my account, didn't specify why they called though.

 

 

Anyone have any information on this subject? Can't seem to find much online. Thanks.

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According to the NatWest FAQ on GetCash "We then provide you with a secure cash code that will be valid for 3 hours (you can use the code yourself or use the option to text it to a friend or family member)" so presumably it's fine to give it to someone else. Probably a routine check when they noticed a transaction which is different from your usual pattern of account use.

 

https://supportcentre.natwest.com/Searchable/913209212/What-is-Get-Cash-and-how-do-I-use-it.htm

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If its the mobile app, i regularly allow my sister to use a code when she is short of cash. Im in north wales, she sometimes heads down to london.

 

it's fine. They just want to make sure nobody has got your pone/details, especially if theres multiple regular transactions.


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