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    • Nationwide is facing mounting criticism from savers.This is a result of the cuts it has applied to savings rates in the wake of the Bank of England's decision to cut the Base Rate to 0.1 per cent. View the full article
    • As a former NHS manager in a mental health trust... I agree 100% with the actions recommended by stu007.  And I would make especially clear in your letter(s) of complaint that you are extremely concerned about the whereabouts of any confidential letter that was intended to be sent to you in the handwritten envelope.  (Indeed, the fact that a handwritten envelope addressed to you was used would suggest to me that they definitely had something to send you.  It also sounds a bit odd to me that the envelope was handwritten).   As well as complaining in writing to them, I'd contact the clinical team by 'phone first thing on Monday, explain what's happened and tell them to ensure that any confidential information about you that has been sent to a third party must be recovered immediately, and you want confirmation of that.  Well that's what I'd do - see if others think it a good idea or not.  If that had happened at my trust, heads would roll.   There's another poster on these boards called "think about it".  They're involved (I think) in GP practice management and may have some comments too about patient confidentiality.   Oh - I think I would include a photocopy of the handwritten envelope in my complaint to the trust and the ICO.   (I've got to ask - can you say what trust it is?  Don't say if you don't want to.)   EDIT:  And well done for contacting the other person to tell them what's happened.  You did the right thing
    • Hey, thank you very much again for your replies!   - We go to the branches and ask for business accounts, but as I give them my personal name they register them as sole trader accounts in their systems, regardless of my company name being on the agreement.  Suspended our services for high volume messaging -- that is not explicitly covered in terms and conditions Send us letters referencing wrong terms and conditions that we did not sign Terminate the contract and come with a random balance number. We argue unsuccessfully, but they don't follow up with the requested deadlock letter. Pass our account to Lowell in 2017 I pick the account back up when I notice it is affecting my credit file in 2020 I work on the case for about three weeks and file a complaint with CISAS I give Lowell my contract and they see it is my company's name on it so they pass it back to Vodafone Vodafone wants to settle my account quoting they should not charge me anything on the first place and they offer £250 as a compensation for distress. I mistakenly accept the offer because of confusing wording and thinking that the third party adjudicator was already involved in the case, although they would basically get involved on the later stage.  I make a complaint as per CISAS and try to reverse the settlement in the system and have third party adjudicator having a proper look into my case and hopefully reward me a much fairer compensation for all the damages.    I have made a SAR request with both Vodafone and Lowell so far, but still waiting for the Vodafone to send it.    I am now waiting for CISAS to respond, but because I am still upset how much damage this has caused me I am considering taking them to small claims court.  For that I am researching what are the acts I would have to reference in that case.   Obviously Consumer Rights Act 2015 and then Data Protection Act 2018 and perhaps some acts regarding entering into contractual agreements -- can you help with that maybe?        My main concern at the moment is to how to express claims well in a legal language, because £250 they offered feels just patronizing given that there has been everything clearly written in black and white, yet I have had to go though this damaging and humiliating experience. 
    • Cooling off periods do not apply to faulty items. The cooling off period relates to a distance purchase of an item which is of satisfactory quality. Where an item is faulty then it become subject to the rules under the Consumer Rights Act
    • I understand the cooling off period for online purchases, but this is a little different due to the item being collected/paid in person.    A used item was recently sold by auction on eBay. The seller inspected, paid with cash and collected the item in person.    The buyer is now claiming the item to be faulty.    If this transaction was completely remote and the item posted, I would absolutely expect the buyer to be entitled to a refund.    But as the transaction happened in person would the point of the money changing hands be when the contract is made? Therefore not giving the buyer any cooling off period?   I think this is the key information; Used item Paid in person Working when collected Private sale   Thanks!
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citizenB

Finally you can banish charity junk mail:

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A free service will let you block letters, calls and emails

 

Regulator's service allows people to bar specific charities from contacting them

You can demand your full details are removed from charities' contact lists

Olive Cooke was hounded by charity fundraisers before her death aged 92

 

As of 6th July 2017, you will be able to ban charities from pestering you to donate cash.

 

The Mail has exposed how some charities have hounded elderly and vulnerable people with countless letters, calls, texts and emails.

 

Now, the Fundraising Regulator has introduced a free service that allows members of the public to bar specific charities from contacting them.

 

 

 

 

read the full story : - http://www.thisismoney.co.uk/money/markets/article-4665706/Now-finally-banish-charity-junk-mail.html


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I stopped donating to charities and junk mail stopped. Problem solved.

 

When i did donate, i had letters every week, from a number of charities. NSPCC used to annoy me with letters providing graphic details of how John or Mary were regularly abused by their parents etc. In the end, i told them to stop sending the letters or i would cancel the monthly donation. They stopped sending letters, but i cancelled anyway. If you are donating money regularly, then i don't think begging letters are acceptable, particularly when the contents might upset some people.

 

Similar with other charities. The more you give, the more they hassle you for further donations or to sell raffle tickets for them.


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I stopped donating to charities and junk mail stopped. Problem solved.

 

When i did donate, i had letters every week, from a number of charities. NSPCC used to annoy me with letters providing graphic details of how John or Mary were regularly abused by their parents etc. In the end, i told them to stop sending the letters or i would cancel the monthly donation. They stopped sending letters, but i cancelled anyway. If you are donating money regularly, then i don't think begging letters are acceptable, particularly when the contents might upset some people.

 

Similar with other charities. The more you give, the more they hassle you for further donations or to sell raffle tickets for them.

 

 

At my retreat I stopped paying BBC the charity money I had been paying them for years as they just abused it to give old faceless men vast salaries and used it to protect perverts.

 

Despite this, the begging letters increased and even became threatening.

 

I continued to ignore them, but they send monthly begging letters which often have a very threatening and intimidating tone.


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

 

Please don't assume what you see here is what I wrote - At least some of my posts HAVE been edited without my knowledge or agreement - or anything showing people they have been amended

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:)

a criminal offence not to finance crime!


IMO

:-):rant:

 

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I continued to ignore them, but they send monthly begging letters which often have a very threatening and intimidating tone.

 

I don't even bother opening them. Just pile them up ready to return to John Hales if or when he pays a visit.


PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

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No... you can't eat my brain just yet. I need it a little while longer.

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I don't even bother opening them. Just pile them up ready to return to John Hales if or when he pays a visit.

 

 

I think we all should go to his house and say we think its possible he might be committing tax evasion fraud and ask him to let us in to examine his detailed income and tax returns, as tax evasion might be a crime and he might be committing a criminal offense.


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

 

Please don't assume what you see here is what I wrote - At least some of my posts HAVE been edited without my knowledge or agreement - or anything showing people they have been amended

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