Smart Parking ANPR PCN - Havens Bank Retail Park Exeter

[dx100uk]

need to start a new thread

of you own please

this one is for advising Ajjm

[ajjm]

Another letter, this time from Zenith

- trying to pretend they are a new company appointed to collect the debt but are clearly part of Debt Recovery Plus Ltd.

 

Giving me till 27/11 to pay

- they keep extending this last payment date.

 

Don't suppose you need to see the letter

- full of the usual "may" threats.

 

Assume I can safely file it with the others.

[dx100uk]

Yep

Same printer same portacabin next bloke at the next desk in a different coloured thing + skirt

[ajjm]

Zenith have written again - new payment deadline 12/12/17; very generous to keep extending like this. Just thought I'd keep the thread updated.

[DragonFly1967]

Watch out!

If you don't pay them this time, you'll be getting a "Reduced Payment Offer" next.

 

Their last desperate act to part you from your hard earned

[ajjm]

Hi, latest letter is from Gladstone's attached. From my research about this company, I plan to continue to ignore but your reassurance is always good to receive. Merry Christmas to all who celebrate it.

Dec letter Gladstones Smart Parking.pdf

[dx100uk]

usual unrelated twaddle

[lookinforinfo]

Usually when it comes from Gladstones they ask you to have the monies paid to them.

 

As they are asking you to pay DRP the more likely is that DRP have sent you this rubbish.

 

Whatever just ignore and enjoy Christmas knowing that it will be several days without their begging letters.

[ericsbrother]

shows you how bent this lot are,

why would Gladstones act as a licenced debt collector and ask you to pay some one who isnt a licenced debt collector rather then the principal ( creditor) unless they were conspiring to make each other a few quid out of the £60 demanded above the actual disputed debt?

 

Gladdys are of course the IPC so they are trying to keep their memebrs on side and DR+ pay the IPC a membership fee.

This is their payback, no lawful reason.

[tim banwell]

hi

Firstly my ticket was issued outside the statutory 14 day period . So they didn't have a leg to stand on....even if everything else was fine. After 14 days they have missed the boat.

Was your ticket issued late?

But this is what I did:

I appealed to Smart, who turned the appeal down, but didn't elucidate on what grounds. So I went straight to POPLA as Smart suggested.

After a couple of weeks POPLA contacted me and told me that Smart would not be pursuing the PCN.

When I rang to tried to get some written confirmation out of Smart to this effect I drew a blank, at this point I sent them an email along the lines "if you don't contact me further I will consider the matter closed". Again not a sausage since so I've binned all the paperwork.

 

If your ticket was issued within the 14 days then (as far as I can tell) your next best defense is they will have written to you as the registered keeper but the offense was committed by the driver. So long as you don't tell Smart who was driving you can always claim the offense wasn't you because you weren't driving.

 

cheers

 

Tim

 

PS POPLA are financed by the industry (i.e. Smart) but when you appeal to them they get paid irrespective of which party it sides with so they can be considered neutral.

[ajjm]

Hi, I haven't heard anything since the Dec letter - doesn't mean that I won't get another letter though - so the advice I've had from CAG to ignore these 'may' letters has been excellent.

 

Since the original parking charge notice in July, I've had 4 letters from DRP followed by 2 from Zenith and one from Gladstones.

 

Each one makes a threat of possible action with a payment deadline and each time I get a new letter there is a new payment deadline.

 

I have another thread on this forum relating to a different private parking company and have had 4 letters from their debt collection agency and 'solicitors', also saying they 'may' take action.

 

Last letter on that ticket was early Jan.

 

I hope this helps you to decide what to do.

[Mrfish110]

Would be interested if you could post an update as I have the exact same lovely experience to go through now. (starting a new thread, come and join me)

[ajjm]

I have received no further letters about this or the other ticket I received at Hillingdon station car park. Also Smart parking been in the news recently over their practices.

[Mrfish110]

Thank you so much for replying.

 

Feels me with confidence, I'm currently about to start dealing with them, luckily they got the NTK to me a day late... such a pity.

 

Have a wonderful day!

[ajjm]

Hi, glad it was helpful.

 

I know I needed lots of reassurance from this website when I was receiving seemingly endless solicitoe’s letters.

 

I’m not sure what you mean by ‘dealing with them’ but the advice I had on here to ignore them was perfect.

 

I would suggest you don’t make any contact with anyone before checking out your plan with the wonderful people on this forum!

 

Good luck

Edited June 27, 2018 by dx100uk
spacing

[Mysteriouslurker]

Here it is in all it's glory, hopefully it's legible enough but I'll try again if not.

Letter.PNG.pdf

[ericsbrother]

well, they start off by saying they have the right or maybe they dont as they are acting on behalf of someone else.

they then say alleged breach

- well they should know whether there was or wasnt, it isnt 20 questions.

 

They havent said why they are demanding the money or even hinted at what you could have done wrong, again they must state it or they dont get to win the jackpot.

 

They are also supposed to say who you owe the money to ( normally them as the creditor) and they havent so they again havent got this right so cant claim a bean from you.

 

This is normal for them, most of the recent NTK's are about this site.

 

In short they cant read or write so dont deserve any money from anyone. the POFA agrees with me on that so la la la to them.

Edited June 28, 2018 by dx100uk
spacing

[Mysteriouslurker]

Sorry posted letter in wrong thread, but I guess it's still the same car park. Best of luck everyone dealing with SP