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    • @dx100uk thank you very much. It will be a huge help.
    • like i said .. firstly once again although i would   drop those ..   you need to start the letter with an honest apology, dont waffle about what you've been like elsewhere in the world..not important.   is perfect>>>I feel extremely shameful of my very poor judgment in this matter. I take full responsibility of my action and accept that I was in wrong.   twist around your explanation to benefit your situation and more reflect the truth.   i came to the UK in september 2019 to study for xxxxx. Until the time of the incident my parents has been supporting me from abroad but in january this support stoppedas they hit hard times and my part time job was not enough to support me   i was very naive about you UK regulations    give am an hour i'll do it for you        
    • @honeybee13 @dx100uk this I what i have now.   Dear Sir, I write regarding the letter that I have received from you and concerning the occasion on when I was reported for travelling on your bus service on 17th January 2020 in Pembridge Road/ Kensington Park Road using another person not transferable zip card.   First of all I want to make my most sincere apologies for my action in this case. I have always been a respectful citizen in every country I have lived in until now and I feel extremely shameful of my very poor judgment in this matter. I take full responsibility of my action and accept that I was in wrong.   Like I have said to the Tfl police at the day of the accident I am an international student. When the event happened it was only four and half months that I was in England and foolishly I haven’t informed myself in regard of public transport regulation, like I did thoroughly after. However I want to clearly state this does not want to be an excuse for my offence, since I immediately understood how wrong I was, it only wants to be an explanation of my ignorance on the matter.   I found that studying in London is not easy at all emotionally and economically too. I have a part-time job to maintain myself since my parents, which live in my country of origin, can’t help me much. Being short of money and away from home tarnished my thoughts and it turned that I took some poor decisions like using someone else’s card that day. I came here with the hope of a better future for myself and I cannot believe that I have jeopardized my dream with my stupidity, thus a criminal conviction will lead to a severe penalty on my visa.   I am extremely sorry for what I have done and in a sign of my goodwill and that I have learned this important lesson I am attaching to this letter a pay as you go card and the statements of my bank card that I have used after and continue to use to pay for my journeys.   Once again I wish to apologize to Tfl service and every member that have been affected of my foolish actions and offer to make immediate payment of the unpaid fare and all the reasonable costs that my actions have caused.   Although I would understand if you want to go further in court with my case, I sincerely hope that you will accept my apologies and my offer to an out of court settlement.   I would appreciate your consideration and I sincerely hope that you can show some leniency in this matter.
    • Didn’t sign any agreement Lloyd’s just put it together. And it was just one single debt, I asked Lloyd’s for all the information they held about me and after they admitted that they had my date of birth changed that this would be updated on the system so I asked for my information two weeks ago and I got a letter telling me that they couldn’t Identify me. I have the email of Fos still yes.  
    • Can you post up the current version of what you plan to send please, once you've made the amendments dx suggested and added the paragraph you mentioned above?   HB
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      I was in Sainsbury’s today and did scan and shop.
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Concert tickets not received

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Following the Manchester bombing earlier this year several concerts have been cancelled.

The show I was due to attend this coming Friday 14th July however has had the venue changed.


At tht time all of the tickets were cancelled and new tickets issue for the new show, with a pre-sale on Thursday 22nd July for people who originally purchased tickets.


I repurchased my tickets through Eventim as that was my original retailer, however I am still waiting for my tickets to be delivered.

Every other retailer (ticketmaster, gigs and tours, etc.) used an online e-ticket system, however eventim have opted to post tickets out.


Whenever I call them they tell me that the tickets will be posted on Monday and if not I can have them re-issued for box-office collection on the day. As the venue is an outdoor square in Manchester city centre there is no box office, however they've told me there will be a pop-up box office. After spending £200 on 4 tickets I don't feel too comfortable waiting until the day to collect them, especially as eventim and their staff don't really seem to know what's going on.


As I've paid for standard delivery (£2.50) when placing the order, will I be eligable to cancel the order due to breach of contract as they have not sent the item out and now seem to want people to collect them in person, negating the need to pay for postage on top of the booking fee.


If not, is there any other way I can cancel my order and re-order through a different service?

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Your tickets can arrive at any time until Friday to fulfill the Contract, though if they say they will be posted Mon I would expect delivery by Thurs if £2.50 was for 1st Class postage.

IMO there is no breach of Contract unles no tickets available by start of concert-then you may have a claim for full refund (inc postage) and TS + MEN may be interested in your story.

Cancelling now could involve a cancellation charge.

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