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    • orbit are another name for payplan debt advisors. supposed to be free but I bet she got charged for the visit on her bill.   yes to mediation 1 wit you 3 copies   don't forget you each need to do the N180. and each need to send a copy to the court and the claimant sols or the claimant if they don't appoint a new lot   your issues can be drummed out in the mediation session.  
    • I thought that as it was an eviction, court order etc that it was recorded, I ask as its asked on new tenancy applications if the applicant or anyone moving with them has been evicted in the last 7 years, and some councils will not re-home anyone or anyone that has a person moving with them if they have been evicted in the last 7  years.  So am wondering if that's because after 7 years the eviction isn't on record. As is an old debt dropping off records after 6 years.   Trying to get a reduced payment on the balance of old rent arrears to get it paid off asap but the old landlord is threatening it will affect any future applications for housing if this is achieved.  If we could borrow the full amount we would and get rid of it, but we cant.  The old landlord will never again be a landlord to us but its just if the bad experience with them will affect us in the future if we get a reduced amount and shake them off now.
    • i thank you for advice Bankfodder,  im sorry you or your team are to busy to correct my mistakes but given the fact that i have physical & mental impairments  and  only recently begun learning how to use a computer and the internet  i thought i was doing okay but obviously not, word of advice for you stop and think before you judge in the future and stop being so patronising, REGARDS.
    • Hi -    I have been having trouble receiving any compensation (or even any engagement) from a parcel I sent via MyHermes/Packlink.   I'll relate the story via a time-line:   19/01/2020 Sold item on ebay. Item details as follows: Jane Matrix Light 2 - Multifunction Infant Car Seat. Boxed and as new - Value £100.   20/01/2020 Looking into posting the item I see that ebay now offer a complete service whereby you can pay and print packing labels, etc. They allow option to Choose Courier so I did so and selected MyHermes. Paid for postage, printed label and arranged pick up by local courier. Postage costs £7.39 and insurance paid for.   22/01/2020 Courier picked up parcel and gave me tracking number. Check tracking daily from this point on.   27/01/2020 First mention of any trouble on tracking info: "We're not able to deliver your parcel to the address we have. Please get in touch so we can get it back on its way to you."   28/01/2020 Ring Hermes customer services. Confirm recipient address details etc. They say they'll attempt redeliver.   30/01/2020 Parcel has still not arrived so ring customer services again. They admit parcel misplaced but that they'll do a "depot sweep". This is unsuccessful so they direct me to filling out claim forms. It then emerges that Hermes are not accepting that it is them that I'm dealing with and direct me towards a company called "Pack Link". This is literally the first time I have heard of them, I do not remember seeing anything relating to them when paying and booking postage. However, I go do the route of filling out their forms etc.        From this point until today, I have been in touch with Packlink approximately every day. They keep replying to me that they need some kind of new proof of purchase/proof of value etc (screengrabs and the like) but despite complying with requests throughout they always say something like "that screengrab is too small" or "it's blurry". I have been meticulous in providing them with multiple proofs and multiple formats (even painstakingly making pdfs and word docs with very clearly visible information) but they still reply that they need other proof. They have now stopped responding altogether.    If I then take the complain to Hermes, they completely brush it off and tell me that my contract is with Packlink. I note that Packlink are based in Spain, making it near impossible to pursue any kind of grievance procedure with them.     Does anyone please have any advice as to this matter? Is it worth me taking Hermes to the Small Claims Court, or would that likely be brushed off due to "contract being with Packlink"?   I would be immensely grateful for any help and advice - as it stands at the moment I am £107 out of pocket as, out of decency, I have refunded the party that purchased the item. My complaint seems to be on standstill so I am at a loss of what to do now.     Thankyou in advance,          
    • don't think it is recorded anywhere other than with the lender.?   dx    
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One in three nursing homes in England 'fail safety'

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One in three nursing homes in England 'fail safety'


More than a third of England's 4,000 nursing homes are failing on safety, according to inspectors.


Drug errors, lack of staff and falls were highlighted by the Care Quality Commission in its review.


Safety was also a major issue in other services for the elderly and disabled, including care homes and home help.


The CQC said the failings were "completely unacceptable", as it unveiled the full findings of its new inspection regime for the care sector.


The new "tougher" system was launched in 2014, amid concerns problems were going undetected.


The CQC has now completed inspections for all 24,000 services in the sector, which provide care to one million vulnerable people.


More than 200,000 of them live in nursing homes, which had the most serious problems.


Some 37% of homes failed on safety, with inspectors noting they had a particular problems recruiting and retaining nurses.


Just below a quarter of care homes and home helps were rated not safe enough, while in community support, including sheltered housing, 17% fell short.


READ MORE HERE: http://www.bbc.co.uk/news/health-40499567

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At least one UK Authority has recently failed to protect some of its residents.

CQC has limited resources and inspections can only highlight potential problems retrospectively.

If all UK oversight committee recs were implemented, I suggest it would exceed UK GDP by more than 2x.

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