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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Dog attacks on postmen 'highest in Northern Ireland'


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People need to keep their canine companions under good control.

 

 

Northern Ireland had the highest number of dog attacks on postal workers in the UK last year, according to Royal Mail.

 

There were 67 attacks on postmen in Northern Ireland from April 2016 to April 2017.

 

That was a rise of 20% on the previous year, whereas throughout the UK the number of attacks dropped by 7%.

 

Over the last five years, there have been 329 attacks on postmen in Northern Ireland and 14,500 across the UK.

 

 

The number of attacks rises during the school holidays and in the summer months when parents and children are at home, says Royal Mail.

 

Royal Mail says that at these times, dogs are more likely to be unsupervised or not kept under control when the postman or woman knocks on the door.

 

 

 

http://www.bbc.co.uk/news/uk-northern-ireland-40480096

 

IMHO, if a dog attacks a postman, then it wont be long before it attacks a child !

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It's not just dog attacks that postmen have to face. Cats can also be a problem: http://www.telegraph.co.uk/news/2016/04/28/beware-of-the-cat-royal-mail-tells-couple-to-keep-post-snatching/

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Oh that is priceless Mr P. :)

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Last year in Glasgow I was making a collection, whilst bending over at the side door of the van, some old guy pinched my bottom !!!

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Last year in Glasgow I was making a collection, whilst bending over at the side door of the van, some old guy pinched my bottom !!!

 

 

What did you do, M ???

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What did you do, M ???

 

I turned round hoping it was a lady but no joy, just some old drunk chap, he wasn't even good looking.

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many years ago my brother helped the local milkman on his rounds at the weekend as that was money collection time so having another person speeded up things somewhat. One house on the round had a problem dog that kept attacking the postman etc and the owner did nothing about it. Whem my brother approached the property the dog duly ran out snarling and leapt the gate to bite him. As the dog was in mid flight my brother clocked it square on with a milk crate with 12 full pint bottles and the dog was sent back in the direction it came from with the force. Whenever a visitor came to the property after that and was carrying something (like a postbag or milk crate) the dog would run away and hide.

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I turned round hoping it was a lady but no joy, just some old drunk chap, he wasn't even good looking.

 

:lol:

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1: How can BCOBS protect you from your Banks unfair treatment

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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This was on our local news earlier.. they showed the poor woman in hospital - she was lucky to come out of this with her arm still attached..

 

A postwoman has spent four days in hospital following a serious attack by a dog while she was delivering mail earlier this week. Police have confirmed they are investigating the incident, which took place at about 9.30am at Goldfen Bank, in Wrangle, on Tuesday and was called to them later that day. They confirmed the woman ‘received serious bite injuries to her arms and legs and was taken to hospital for treatment’. A dog has been seized and remains housed in kennels whilst the investigation continues.

 

Read more at: http://www.bostonstandard.co.uk/news/crime/postwoman-in-hospital-after-serious-attack-by-dog-1-8045429

 

 

The Royal Mail and a union representing postal workers have urged dog owners to "control and restrain" their pets after a postwoman was attacked.

 

Sharron Singer, 47, suffered "significant" injuries to her arms and legs after she was bitten on Tuesday morning in Wrangle, near Boston.

 

The Communication Workers Union (CWU) said her life had been "in danger" and urged owners to be responsible.

 

Lincolnshire Police said the dog had been seized and put in a kennel.

 

 

 

http://www.bbc.co.uk/news/uk-england-lincolnshire-40533750

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4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

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1: How can BCOBS protect you from your Banks unfair treatment

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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