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BazzaS i have been able to view online records which show dates when patient went/called Gp's, with whatever medical issue, what the Gp thought, the diagnosis and any medication given - are these medical records? I been able to view when the sleeping pills were prescribed by 3 different Gp! With the letter asking for explanation why the sleeping pills were prescribed, is this good enough? Dear Sirs Please can you provide an explanation why GP1 (name here) on xx/xx/xx, GP2 (name here) on xx/xx/xx and GP3 (name here) on xx/xx/xx prescribed (medication) to my brother? What was the reasoning behind the prescripton? -
By BankFodder · Posted
Well you could open up a dispute with PayPal and try to get a refund. Simply tell PayPal that the goods were ordered and never arrived. But in the meantime, run a parallel claim with DPD and see what happens. Although it's only 23 quid, it's your money and not theirs and it's worth chasing. We will help you -
By bluemarineguy · Posted
Ok, I called them but the service will not allow me to speak to someone, it instead directs me back to the website. There were only three options, new claim, defendant, or claimant wanting to progress a claim, There were no other options. I obviously went with option 3, but it is just a recorded message telling me to log onto my online moneyclaim account. I guess I will have to wait for the response to my email. -
204MC001-claim-form-claimant-copy1.pdf 204MC001-claim-response.pdf -
Yes do so...your missing your Notice of Allocation n157.
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
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Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003- 1 reply
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