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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Contravention code: 30 Newham


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Good morning,

 

In need of advice/direction

 

My road has now been converted into residents parking zone Monday - Sunday 8am - 6.30pm----very excessive, but its done so ho home.

 

I have a permit for my road.

 

On the day of the offence yes my vehicle was parked at 9.03am, because i had just returned from dropping my 2 boys to school and had to pick up some pots to drop off to my mother who lives in Grays/Essex...about 20 minutes drive on the A13 from my house.

went to my mums but didn't stay long.

 

 

On the way back home my daughter complained of tummy ache

(infact she mentioned it earlier in the morning, but I ignored her she has said it before).

 

I was only about 5 minutes (10.15am) from my home after leaving my mums, and I could smell n awful stench my daughter poo's herself.

 

 

I drove into my road from the main road and the space I parked in earlier the only closest space i could see,

 

 

i parked there as I was panicking to get my daughter out of the car to get her soiled self inside to bath to clean her up.

Once all done, I came downstairs to take her car seat out to wash it, and noticed I had a ticket.

 

I have attached a copy of the ticket received and the sign,

Id be really grateful if i could get some help to articulate a letter to newham council

time plate.jpg

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had to remove the ticket

it shows pers info

 

 

please redo as a PDF so we can zoom

use the upload

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Was the issue:

a) you parked outside of the residents' bay

b) that you returned within an hour (9.03 to 10.15 is more than an hour, though)

c) did you get back to your car within the 20 mins parking allowed, or

d) something else ....

 

Contravention code 30 would suggest c) might be the issue : how long was your car parked for?

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@Jamberson - yes the road i parked on was my road! the location i parked in was in a bay which allows 20 mins, but at the time of parking The time was not on my mind as i had the get my child out of the car.

 

@BazzaS -

A: yes

B: yes

C: No i did not get back within mins..I was prob 30 mins or so. Now looking back, Im wondering if the agent assumed I had been parked there from 9.03am till the 10.32 and not moved my car at all:|

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@Jamberson - yes the road i parked on was my road! the location i parked in was in a bay which allows 20 mins, but at the time of parking The time was not on my mind as i had the get my child out of the car.

 

@BazzaS -

A: yes

B: yes

C: No i did not get back within mins..I was prob 30 mins or so. Now looking back, Im wondering if the agent assumed I had been parked there from 9.03am till the 10.32 and not moved my car at all:|

 

A: yes?? I asked if you had parked outside the bay, so did you mean "no, I wasn't outside the bay"?

B: again "yes", but do you mean "no, I didn't return within the hour, I returned just over an hour after leaving".

C: you may have been more than 20 minutes (from 10.15!), but (Now the PCN is visible again), that isn't the contravention you are being accused of. They are accusing you of being there from 09.04 until 10.32.

 

You inform them that the contravention as stated did not occur.

You inform them you left after 09.03, returning more than an hour later.

Suggest they confirm with the issuing officer that they continuously observed the vehicle, as you maintain they could not have done so, because the contravention as stated did not occur.

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@BazzaS -

A: I was parked inside of the bay

B: I returned just over an hour after leaving

C: Understood:

 

Noted your comments below and will follow through tomorrow with an appeal with much thanks

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They don't continuously observe vehicles like this. They (usually) photograph them and photograph the wheel and valve positions. If the car's there later on, another set of photos is taken when the PCN is issued. If they match, the car's not been moved. If they don't, you should win your appeal.

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