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nicurro

Argos wardrobe not fit for purpose

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Hi all,

 

My Wife bought a sliding door wardrobe from Argos last year , when it was delivered there was damage to the sliding doors which they replaced free of charge.

One of the doors has always been problematic with opening & closing and now a second door is also being an issue. The first door is constantly coming off of the running rails and now the door has become damaged where the castors fit into the door meaning that the castor does not stay in the correct position anymore.

The second door has a similar issue.

 

The doors are made from a plastic coated chipboard which is around 10mm thick and I wondered if I could say that they are not fit for purpose due to the material used and that the wardrobe should last longer than it has.

 

There are other slight issue with the wardrobe also but the doors are the main issue as these are the finishing touch to any wardrobe.

 

Nic

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Well for sure you would expect a wardrobe, even one from Argos - to last a bit longer than a year! So yes, I would make a complaint and ask them to replace the wardrobe for you.

 

 

I am sure others will be along with more advice as to how you would go about this.


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Sliding doors needs to be perfectly levelled in all directions to work well.

The fact that they were coming off the rails is most likely due to a sloping floor or incorrect installation.

I fixed tens of them by just levelling the wardrobe, the rails or the doors which have adjustment screws (although limited to 5/10mm).

Check it out with a long spirit level.

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