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grandpa andy

Courier delivered my parcel to the wrong address, lost £45

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Hi, and thanks for your organisation!

6 weeks ago I ordered a PayPal card reader for use on the market (I'm a part-time trader).

Here is the order info;

 

Seller information

PayPal Payments Pte Ltd

+44 8003589448

 

Invoice ID

131723

Note to PayPal Payments Pte Ltd

Order: 131723

Purchase details

PayPal Chip card reader£37.50

Tax£7.50

Total£45.00

 

The number +44 8003589448 mentioned above is the one that tells me my claim has been dismissed.

 

I didn't receive it, so I made a PayPal claim.

They dismissed it, as the courier had delivered it.

However, it was signed for by a J Kilsby at 11.50 on 15.15.2017. We were at home at that date and time, and nobody called j Kilsby lives here.

I've tried to challenge the claim but get thrown out by the automated system.

I've sent several emails but had no reply.

 

Any advice on what to do next will be gratefully received!!!!

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Did you pay the courier cost ? Whoever did can ask the courier to retrieve the wrong delivery and get it to you or reimburse your product cost.


We could do with some help from you.

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Hi

I would suggest that you get back to PayPal and dispute their findings. The fact that it was signed for by a person unknown to you and I would ask PayPal to divulge the address given to the courier as that may be different from your own.

The one question I have. Have you moved house and not updated your home address to PP?


If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Thanks silverfox1961

I'm having trouble finding a way to contact PayPal..........

I've used their helpline, but when they realise who I am and what it's about the system tells me the case is closed.

I've emailed the address that they used to notify me of the sale but no reply or acknowledgement.

Do you have any other means of contacting this vast organisation?

Lived in current house 15 years

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Thanks unclebulgaria, the p&p was free and I can't access PayPal to find out who they are.

I'd have thought the GPS monitoring of the poor driving slaves would be able to specify where they were at every precise moment on that day

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If you go here:

 

http://www.ceoemail.com/

 

then type in paypal, this gives you the email addresses of the relevant people in charge


If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Marvellous thank you, I've emailed the person and will let you know what transpires.

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I'm off on an outing now, so apologies if I don't respond until this evening

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15.15.2017. We were at home at that date and time,

 

 

?????

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