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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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My daughter left her bag on the bus last week. Had her phone and PE kit in it. I've got no money to replace any of it, so yesterday she had to go into school with no PE kit. Had to do the lesson in her knickers. She's got PE again on Friday, there's no way I'm going to be able to replace it by then. I don't know what to do :ohwell:

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First thing is to call the bus company and see if it was found. Then report loss/theft to phone company to get it blocked.

 

How old is your daughter? I'm assuming at Primary school. Then contact the headteacher and explain what has happened so that school knows it isn't just your daughter forgetting to bring her kit in. They might be able to help, some schools have spare PE kit for this situation.

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First thing is to call the bus company and see if it was found. Then report loss/theft to phone company to get it blocked.

 

How old is your daughter? I'm assuming at Primary school. Then call the headteacher and explain what has happened so that school knows it isn't just your daughter forgetting to bring her kit in. They might be able to help, some schools have spare PE kit for this situation.

 

I've already called the bus company. It hasn't been found. My daughter's 14, at secondary. Although the school know she's not forgetting her kit, because she left it on the bus, they are still saying its her fault. They don't have any spare kit.

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I think asking a 14 year old girl to PE in her knickers is bordering on the abusive. I'd want to complain to the headteacher.

 

To be fair to the school it is your daughter's fault that she doesn't have her PE kit. She left it on the bus! At 14 she is old enough to be responsible for keeping her kit safe and not losing it. But the school's response is not helpful in finding a way forward.

 

Does it have to be the 'official school uniform' PE kit? Can you get her something cheap from somewhere in similar colours? Is there a secondhand school uniform sale scheme run by the PTA or similar? Many schools have something like that.

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I think asking a 14 year old girl to PE in her knickers is bordering on the abusive. I'd want to complain to the headteacher.

 

To be fair to the school it is your daughter's fault that she doesn't have her PE kit. She left it on the bus! At 14 she is old enough to be responsible for keeping her kit safe and not losing it. But the school's response is not helpful in finding a way forward.

 

Does it have to be the 'official school uniform' PE kit? Can you get her something cheap from somewhere in similar colours? Is there a secondhand school uniform sale scheme run by the PTA or similar? Many schools have something like that.

 

I don't know about abusive - certainly embarrassing, and as you say, its her fault she left it on the bus, she's old enough to make sure she's got everything before getting off the bus and to be responsible, and she's learnt her lesson.

 

There isn't 'official' PE kit, apart from the top, but they let her wear her school shirt so she wasn't literally in just her underwear. I just don't know where I'm going to get a pair of shorts for a couple of pounds before Friday. I'll have to ask around and see if I can borrow some.

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This story reminds me of when I was around 13 years of age. I always enjoyed riding on the buses in my local area (still do in fact). We are going back 25 years or so here.

 

 

At the start of Year 9 I had this bus pass and I remember going on a few buses after school before going home - getting some shopping after school and all that. My mother used to know that I liked doing this.

 

 

Not sure how much stuff was in the bag, probably one or two exercise books and a calculator for Maths.

 

 

One evening I arrived home after walking through the alleyway from the main road to the street I used to live on, and my mother asked me "where's your bag?" It then dawned on me that I no longer had it. The problem was that I had been on so many buses that I must have left it on one of them, but couldn't remember which one.

 

 

It was fruitless contacting the transport company place as I couldn't remember where or when I lost my bag, and when my English teacher had telephoned my mother at home when he was concerned about some homework that wasn't been handed in, she told him about it. I doubt that Lost Property had it because of the "finders keepers" concept that local people in my area had when they had found something that belonged to someone else.

 

 

Got a new bag soon after, and I think that I got the other things replaced for a relatively small amount of money, but it didn't happen again!

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I think asking a 14 year old girl to PE in her knickers is bordering on the abusive. I'd want to complain to the headteacher.

 

Now this is all sorted out, do you really think I should complain? Or just leave it?

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Now this is all sorted out, do you really think I should complain? Or just leave it?

 

Hi. Just read your post. When I was at school no PE kit meant underwear - I didn't realise it still happened these days. I had to do it a couple of times and it was very embarrassing! It depends on how you want to proceed - 14 is quite old to be running about in underwear. Were there boys in the lesson too? Was it indoor or outdoor? I'm sure as she was wearing a shirt on top she was more covered up than if she was swimming, but some girls knickers can be quite skimpy these days. Probably depends if she wants you to take it further too?

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Hi. Just read your post. When I was at school no PE kit meant underwear - I didn't realise it still happened these days. I had to do it a couple of times and it was very embarrassing! It depends on how you want to proceed - 14 is quite old to be running about in underwear. Were there boys in the lesson too? Was it indoor or outdoor? I'm sure as she was wearing a shirt on top she was more covered up than if she was swimming, but some girls knickers can be quite skimpy these days. Probably depends if she wants you to take it further too?

 

Sorry - only just seen your post, I haven't been on for a while. I didn't take it any further, my daughter preferred to just forget about it! It was a mixed indoor lesson, but she managed to borrow a t-shirt off someone so wasn't that bad at the time.

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