Write ba k to him
Tell him you do not consider the complaint closed
BMS have failed to research my payment history correctly
Aug 19 was met but late because xxxx
I do not believe the refusal of no cap is fair.
There is no legal requirement for me to discuss anything by phone and i have been very intimate d by your companies previous treatment toward myself over the phone.
I will only communicate by writing
god no don't do that
please complete this:
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Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!