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    • Hi   With a SAR all you have to do is ask for 'ALL DATA' (this way it does not matter what format they hold that data whether it be digital, email, telephone calls (recorded), written etc).   They then have 30 Days to comply once they have acknowledged your SAR Request (that is unless they require ID Verification) which the 30 Days time limit does not start until they have verified your ID if requested)   Also can I add in DHL response in post#36 I hate it when any Company/Business etc. has the nerve to use the get out clause of 'Human Error'.    This is not the case as it was 'Maladministration' by DHL' not 'Human Error' as stated to you, irrespective of who/which employee of DHL made the 'Human Error' the buck stops with DHL as who/which employee made that error was Employed by DHL.
    • pop up on the MCOL website detailed on the claimform. [if mcol is not working return after the w/end or the next day if week time] .  register as an individual  note the long gateway number given  then log in .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform .  defend all  leave jurisdiction unticked   goto the defence filing section  file the following:     1 The Claimant's claim was issued on (insert date).  2 The Defendant contends that the Claimant's claim so issued is a claim in contract and is statute barred pursuant to the provisions of section 5 of the limitation act 1980.  . If, which is denied, the claimant contends that the Defendant is in breach of the alleged contract, in excess of 6 years have elapsed since the date on which any cause of action for breach accrued for the benefit of the Claimant. .  3 The Claimant's claim to be entitled to payment of £[insert figure from their POC]  or any other sum, or relief of any kind is denied. .. ..ends..   dx          
    • I passed on the article and link to friend. Between us we will now try get the required info to the correct location so that they (whoever in the Govt) can sort out what he is owed. I will keep you updated.  This thread may help others in similar situations. Ethel Street - very helpful research.  Thank you.  Seems like you came up trumps!
    • numerous erudio/drydens claimform threads here already - use our search top right.   your appears to be statute barred as you've never heard of erudio so would not have deferred since your last direct deferment to SLC in 2013    if you wish to bother to even send CCA/CPR that's upto you but the bottom line is to erudio you've ignored everything to date yoy might also ignore a claimform.   but ofcourse you are not!!   if the above is true   pop up on the MCOL website detailed on the claimform. [if mcol is not working return after the w/end or the next day if week time] .  register as an individual  note the long gateway number given  then log in .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform .  defend all  leave jurisdiction unticked   goto the defence filing section  file the following: 1 The Claimant's claim was issued on (insert date).  2 The Defendant contends that the Claimant's claim so issued is a claim in contract and is statute barred pursuant to the provisions of section 5 of the limitation act 1980.  . If, which is denied, the claimant contends that the Defendant is in breach of the alleged contract, in excess of 6 years have elapsed since the date on which any cause of action for breach accrued for the benefit of the Claimant. .  3 The Claimant's claim to be entitled to payment of £[insert figure from their POC]  or any other sum, or relief of any kind is denied. .. ..ends..   dx      
    • Well I would want my £50 back also but hey ho if your satisfied its been resolved.....there was no way you could ever be liable anyway as your contract was with TC not RC.   Thread title updated.   Andy
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marco23

Moorcroft for Arrows - chasing OH's M+S card debt

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Wont go near a court without enforceable paperwork

Bye bye debt!!


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ok yes that's IF they cant produce and i think a big IF,,  if they do are my options in the previous post the best route to keep it out of CC

tthanks in advance

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until / unless they cough up and we check things over 1st.

 

its a big IF the otherway around..


..

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thank you all.il follow up when/if the paperwork comes

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hi all and thanks in advance for everything, The CCA request went off on the 9th and the 12+2 time has elapsed and not heard anything from Arrow Global, i was wondering what is my next step?

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yours is not the next move.

 

 


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3 hours ago, dx100uk said:

yours is not the next move.

 

 

thank you DX

they are due to be paid £5 next week sometime so i'm going cease making payment, as you say my move is not next its theirs, either put up or shut up i suppose  😉

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is been getting on for 6 weeks now since the CCA request went off to Arrow Global, ,

they have not responded,

 

Moorcroft who were collecting the debt have had their payments ceased on the 9th August and nothing from them either ,

 

i was wondering if this is normal,

seems strange not receiving a letter from Arrow saying either were looking for it or we found it or we have not got it.

 

i would assume after 6 weeks they cant find it so is that it nothing more happens unless in the unlikely event it pops up..

thanks in advance

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as my last post

get reading any dca posts here

get upto speed

 

dx

 


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just a brief update,

 

i received a letter off Arrow Global Ltd

however i don't think  its related to the CCA request

although it may have instigated them to fall in line with procedure,

 

its a statement from 1st April 19-31st August 19,

nothing like this has ever come before over the last 6/7 years,

i was not sure of the original date of agreement 

but its on this statement as 2004 so the account is older than i thought

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its simply a statement they must send as they are now the creditor

simply ignore it 

 

dx

 


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just to update, i have received a letter this morning from Arrow Global-

 

We thank you for your letter and acknowledge your request for documentation pursuant of the consumer credit act 1974.

We do not accept that we are the creditor as envisaged by the above statute. However, we are willing to assist in obtaining that which has been requested.We will now process your request for documentation from the creditor and will respond in due course.

We confirm that all collection activity will be suspended pending provision of the documents.

 

So i assume Arrow have not bought the debt and are collecting for either another DCA or indeed the origianol creditor in this case would be Marks & Spencer. not sure to as if this is good news that they have not produced it or bad news they may be going back to M&S,Can anyone chuck some light on it for me

 

Many Thanks to all

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no read it properly

they have bought the debt.

you've already received their notice of assignment.

 

std letter they send to every CCA request in reply if you go read like threads.

 

dx

 


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thanks DX..

.i have dissected it over and over lol and refered back to other posts on other threads,,

they have bought the debt,

they are going back in the hope they may find it with the OC?,

 

in your opinion what would you say are the chances are of it being found as its from 2004?

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" We thank you for your letter and acknowledge your request for documentation pursuant of the consumer credit act 1974.

We do not accept that we are the creditor as envisaged by the above statute. "

 

Arrow really need to read and understand section 136 of the Law of Property Act  :becky:

 

Andy


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HI all

just to update, it looks like the credit agreement has been found, today i have received a pack containing-

(1) all staements

(2) a default notice

of which has no figures, example-

This default notice is served on you relates to account number xxxx xxxx xxxx xxxx

You have not paid instalments due under your agreement. You are £xxxx.xx in arrears

in order to remedy the breach ,you must pay the total arrears of £xxxx.xx

(3) credit agreement

which is a photo coppy of the card application, it appears to be true and dated and signed

any further input from anyone would be most welcom,thank you

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scan all the return upto one multipage PDF

read upload

 

 


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1 minute ago, dx100uk said:

scan all the return upto one multipage PDF

read upload

 

 

thank you DX, i have no scanner im affraid, if its a good idea i could pick one up tomo from ASDA or somewhere tomorrow ,is their any info you require that i can read off and post on this thread

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