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Many people had their Bank Holiday weekend ruined thanks to IT problems at British Airways.

 

If you were affected by this - you are entitled to compensation.

 

You will find out how to do this in the articles linked below.

 

British Airways compensation: How to claim back money for cancelled, delayed or flight disruption over the Bank Holiday

 

http://www.mirror.co.uk/money/british-airways-compensation-how-claim-10523351

 

 

http://www.bbc.co.uk/news/business-40082519

 

Apparently the sooner you submit your claim, the better - it could take months for them to settle !


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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

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I submitted the claim for the statutory 250 euros, but what about food and taxi to Gatwick for the 2 days I was stuck in London?

I was meant to fly out from Heathrow but they cancelled the flight.

Can I also claim expenses for the 2 days?

I didn't need hotel because I live in London, so I went home.

Any advice appreciated.

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Couple of Civil Aviation Authority links:

 

Resolving travel problems: http://www.caa.co.uk/Passengers/Resolving-travel-problems/

 

CAA survey of passengers on cancelled and delayed flights: https://www.surveymonkey.com/r/disruptionsurvey?sm=tjekRn36hjfPQNjFUXr8dz9Huq5wD0wNRxOfRVyxFIE%3d


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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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