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Up until I stepped back, I had always looked after my mother and since her admission to the care home, I visit regularly.   .(c)    Sections -  4, 5 and 7  I am struggling to understand these as I don’t have a legal background.  I was wondering if there is anyone who might be able to explain what they mean.  It’s been a horrendous situation where I had to walk away from my mother at her most vulnerable because of; ss (not helping), scammer and groomer. I have no legal background, nor experience in highly manipulative people or an understanding of how the SS system operates, finding myself isolated, scared and powerless to the point I haven’t collected my personal belongings and items for my mother’s room in the care home.  Sadly, the court has only had heard one version of this story SS’s, and based their decision on that. My mother’s situation and the experience I have gone through could happen to anyone who has a vulnerable parent.    If anyone any thoughts on this much appreciated.  Thank you. ______________________________________________________  (Below is the Court of Protection Order)  COURT OF PROTECTION                                                                                                                                                                                   No xxx  MENTAL CAPACITY ACT 2005 In the matter of Name xxx ORDER Made by  Depty District Judge At xxx Made on xxx Issued on 18 January 2024  WHEREAS  1.     xxx Solicitors, Address xxx  ("Applicant”) has applied for an order under the Mental Capacity Act 2005.  2.     The Court notes (my mother) is said to be estranged from all her three children and only one, (me) has been notified.  3.     (Me) was previously appointed as Atorney for Property and Affairs for (my mother).  The Exhibity NAJ at (date) refers to (me) and all replacement Attorneys are now officially standing down.  4.     Pursuant to Rule 9.10 of the Court of Protection Rules 2017 and Practice Direction 9B the Applicant 2must seek to identify at least three persons who are likely to have an interest in being notified that an application has been issues.”  The children of (my mother), and any other appointed attorneys are likely to have an interest in the application, because of the nature of relationship to (my mother).  5.     The Court considers that the notification requirements are an important safeguard for the person in respect of whom an order is sought.  6.     The Court notes that it is said that the local authority no longer has access to (my mother’s) Property.  7.     Further information is required for the Court to determine the application.  IT IS ORDERED THAT  Within 28 days of the issue date this order, the Applicant shall file a form COP24 witness statement confirming that the other children of (my mother) and any replacement attorneys have been notified of the application and shall confirm their name, address, and date upon which those persons were notified.  If the Applicant wishes the Court to dispense with any further notification, they should file a COP9 and COP24 explaining, what steps (if any) have been taken to attempt notification and why notification should be dispensed with.   Pending the determination of the application to appoint a deputy for (my mother), the Applicant is authorised to take such steps as are proportionate and necessary to access, secure and insure the house and property of (my mother).   This order was made without a hearing and without notice.  Any person affected by this order may apply within 21 days of the date on which the order was served to have the order set aside or varied pursuant to Rule 13.4 of the Court of Protection Rules 2017 (“the Rules”).  Such application must be made on Form COP9 and in accordance with Part 10 Rules.              
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Who can explain this broadband pattern?


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I am with talktalk and most days during the evening the ping is perfect for 6 hours. But thenm becomes extrememly erratic as attachment shows. (2 hour period)

 

Can anyone explain what is happening here?

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Depends on demand in your area at the time of day. Also do TalkTalk apply reduced capacity on their network during certain parts of the day.

 

Does the drop in performance happen during times when local businesses might be using the same internet connection point. At the end of my road is a BT box for broadband services covering x number of houses. If all the houses were using the internet and/or a business was connected to the same local hub, then i should imagine that performance would be affected.

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Very likely being throttled. Talk talk are well known for it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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It can do depending on where the connection is routed or restricted. Priority is given to other traffic, and your connection will bear the brunt of being routed elsewhere.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Thanks for the replies! The ping is usually great from 6pm to midnight, then goes haywire sometime between midnight and 1am. Similar thing happens in the morning.

 

Download time doesnt seem to change that much, just ping goes crazy which I dont really understand, is it just upload thats effected?

 

I did a pathping at this time, from my understanding the ping is shooting up when it reaches the isp.

 

Computing statistics for 325 seconds...

Source to Here This Node/Link

Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address

0 DESKTOP-J2P9OKN.lan [192.168.1.106]

0/ 100 = 0% |

1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1

0/ 100 = 0% |

2 216ms 0/ 100 = 0% 0/ 100 = 0% 80-42-144-1.dynamic.dsl.as9105.com [80.42.144.1]

0/ 100 = 0% |

3 225ms 0/ 100 = 0% 0/ 100 = 0% host-78-151-230-145.as13285.net [78.151.230.145]

0/ 100 = 0% |

4 275ms 0/ 100 = 0% 0/ 100 = 0% host-78-151-230-56.as13285.net [78.151.230.56]

0/ 100 = 0% |

5 278ms 0/ 100 = 0% 0/ 100 = 0% host-78-144-0-71.as13285.net [78.144.0.71]

0/ 100 = 0% |

6 268ms 1/ 100 = 1% 1/ 100 = 1% 74.125.48.13

0/ 100 = 0% |

7 341ms 0/ 100 = 0% 0/ 100 = 0% 108.170.246.144

0/ 100 = 0% |

8 --- 100/ 100 =100% 100/ 100 =100% 216.239.58.129

0/ 100 = 0% |

9 --- 100/ 100 =100% 100/ 100 =100% 108.170.234.118

0/ 100 = 0% |

10 --- 100/ 100 =100% 100/ 100 =100% 209.85.241.48

0/ 100 = 0% |

11 --- 100/ 100 =100% 100/ 100 =100% 108.170.241.225

0/ 100 = 0% |

12 --- 100/ 100 =100% 100/ 100 =100% 72.14.239.45

0/ 100 = 0% |

13 257ms 0/ 100 = 0% 0/ 100 = 0% ams16s31-in-f14.1e100.net [172.217.19.206]

 

 

If this is throttling or being rerouted, why would they do this late at night and can I get them to stop it?

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GOing by the early tracert, youre definitley being throttled. If not, then you have an issue on your line/exchange.

 

To eliminate your system, try a different router first.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Thanks, replaced the router already and the cables. Had 5 calls to tech support over many hours. They are useless and just read steps off a screen. They initially sent engineer to the exchange who found and fixed a problem apparently, but nothing changed my end. Everytime I call they just say they can see a large number of faults, they send it to their 'top level' faults team who send me a text a few days later saying they 'fixed soemthing' and asking if the problem persists. This has happened 4 times.

 

If its an issue with line exchange, they've had 5 attempts to fix it and just wait for my feedback on it each time without telling me anything about what they actually did. Doesnt seem likely they will ever find the cause.

 

This problem started happening a few months ago and is driving me crazy! Their final step is to send an independent investigator to come to the house/exchange and identify the problem. If this is throttling, would this not be a waste of time as he will just say nothing is wrong with it and I will have a large bill to pay?

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I still think its throttling. You need to escalate it to tier 3 support, but with some ISP's youll struggle as the customer service reps are told to do whatever they can not to escalate it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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It feels that way as it happens around same time every night. Dont understand why they do this at night and rusn so well during peak times. They deny throttling completely. Is it more accurate to say they are redirecting me to less efficient connections at certain times?

 

Anyone ever had success at getting an ISP to untrottle?

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Dont care what that site says. Talk talk DO use it, and are known for it. They throttle when they decide your usage is outside of their "fair usage"policy.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Throttling happens at peak times because the lines are loaded and busy, so they prioritize certain traffic. Thats why sometimes youll see no issues at all between midnight -6 am, or 1am - 6 am. Nobody is online, so the traffic shaping stops.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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My download speed is only 4.1m/s so i cant see how i can be using more then their fair usage policy states.

 

Peak time problems is not the issue im having. The connection is usually fantastic between 6pm and midnight, but then goes haywire from midnight to 6am. I.e. is fine at peak times and terrible off-peak.

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Thats why you need to get it escalated to tier 3. Talk talks CS department is atrocious. Thats why you need to push to get them to escalate it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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My download speed is only 4.1m/s so i cant see how i can be using more then their fair usage policy states.

 

Peak time problems is not the issue im having. The connection is usually fantastic between 6pm and midnight, but then goes haywire from midnight to 6am. I.e. is fine at peak times and terrible off-peak.

 

So they are boosting the service during peak hours and then reducing it from midnight to 6am.

 

Why not record performance over a week and then contacf the company asking why they reduce service during certain hours.

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I tried that and sent them 3 pathpings and graphs like the first one in post.

 

You cant speak to their top tier team personally. they just pass the message on and say they are dealing with it.

 

A few days later you get a message saying they've fixed it, text back 'not fixed' if you are still having problems, and call them back. Its a vicious circle.

 

Now you've all confirmed my suspicions about their reducing service I will be more forcful but its liek talking to a brick wall. Starting to look like no one i can actually talk to, understands that talktalk do this. It ends up being sent to their backoffice where nothing changes. Unfortunately im in a long contract and cant get out of it.

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The other possibly if you are playing online games with servers in the US, is that between midnight and 6 am UK time, that this is peak US time, when kids get home from school, people finish daytime jobs etc. It will therefore cause you problems, because of the huge volume of users logged on.

 

Try playing a UK game on a UK server to see if you have the same problem.

 

I know you can check pings locally, but you mentioned gaming problems and i just wonder whether US servers are involved.

We could do with some help from you.

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I see your point but I dont play games at this time because of the ping issues, I dont actually do anything, just keep the tracker running. Most pronounced during the night but same issue 12am to 6pm.

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again, contact tier 3 support. Ignore the reps who say no. Get yoru line checked too, and if they fail to provide a stable service, read your agreement with them carefully. You might be able to get out for free if theyve breached their side of the contract.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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