NPOWER letter and refund received 5 years after moving out ! entitled to Interest ?

[timgttdi]

We received a letter from Npower recently,

included was a "final" bill,

saying we were £347 in credit.

 

 

I have no idea why they have sent this now,

considering we moved out of the propery 5 years ago !

 

 

I have also now received a cheque for the amount owed.

Should i complain,

do i have grounds for claiming for lost interest or any other reason.

 

 

I remember they completely messed up our billing for about a year before we moved out,

however i thought it had all been settled.

[unclebulgaria67]

Well yes if they denied you this money 5 years ago, you could ask them for 8% interest per year rolling, which is the normal rate if Ombudsman say they should pay interest.

 

Bank the cheque and then write to them asking.

[ericsbrother]

you didnt ask them for the money at the time so no reason for them to pay interest.so anything they do pay will be a GOGW. No harm asking though as they made the errors

[ericsbrother]

any interest will be simple interest so if the current rate at taxation is paid it will be 8% annually (£27.76) you cannot compound it by rolling the previous years interest into the capital.