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Mother has been threatened with imprisonment after posting a negative restaurant review on TripAdvisor


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A mother has been threatened with imprisonment after posting a negative restaurant review on TripAdvisor

 

 

For most in the hospitality industry, the odd bad review is part and parcel of the trade, but one venue appears to be determined to silence its critics.

 

According to The Mirror, Sarah Gardner, a 44-year-old mother and part-time nurse, has been threatened with legal action after posting a negative review on TripAdvisor of the Tunbridge Wells-based High Rocks restaurant and wedding reception venue.

 

The review posted on March 22 has since been taken down, but according to a screenshot obtained by the Daily Mail, it said: “Visited here with my family, been coming here for years. I have found the staff more and more rude each time."

 

“They have an arrogance that should not exist in a service industry, particularly the management. It’s as if they are doing you a favour, I found dealing with them frustrating and perplexing."

 

 

Cohen Davis Solicitors, who are representing the eatery, have reportedly sent Gardner an 11-page letter threatening her with action in the high court on the grounds of defamation.

 

According to the Daily Mail, the letter said: "Our client will pursue you for aggravated damages to compensate it for the full extent of its financial losses." The restaurant claims the single review caused "financial harm worth tens of thousands of pounds."

 

A mock-up of the draft of a court injunction was also attached reportedly reading: "PENAL NOTICE: If you, Sarah Gardner, do not comply with this order you may be held in contempt of court and may be imprisoned or fined."

 

 

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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She could only go to prison:

A) if they successfully obtained an injunction, and then

B) she broke the injunction.

 

This would be the same for any injunction (provided the court issued it with a penal notice), so "could go to jail for leaving a poor TripAdvisor review" is pure click bait / 'journalistic licence".

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