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The great 118 rip off could end soon as Ofcom launches a price probe

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I guess there is always the telephone book? I have Yellow Pages and a local directory delivered every year.

 

 

When BT's 192 service was scrapped it cost 40p to get a phone number from directory enquiries - now it costs up to £10.50!!

 

Top watchdog Ofcom has launched an investigation into rip-off directory enquiry numbers following revelations calls can cost up to £10.50.

 

Controversial 118 numbers are at the centre of the probe which the regulator said have rocketed in cost since savvy phone users have turned to free online services.

 

 

 

For the full story :- http://www.mirror.co.uk/money/great-118-rip-could-end-10410058


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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

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I'd love to see how they justify a 10.50 cost purely for providing a phone number gained by someone just searching it on a computer in their offices


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Ofcom Telephone review to ensure value for callers

 

Call Cost Review will examine 118 and 070 numbers

 

Ofcom is to review the cost of calling some telephone services, to ensure people are protected from high prices and unfair practices.

 

People have been spending less on mobile and landline calls in recent years, and consumers generally have a wide choice of call packages and phone services.[1]

 

However, Ofcom is concerned about the rising costs of calling certain telephone service numbers. These include directory enquiries numbers, which begin with 118; and ‘personal’ or ‘follow-me’ numbers, which begin with 070 and allow users to be contacted on any phone at any location.

 

READ MORE HERE: https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/telephone-review-value-callers


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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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I have Yellow Pages and a local directory delivered every year.

 

how thinner have they got each year.

the one here is now no thicker than the local takeaway menu :)


IMO

:-):rant:

 

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how thinner have they got each year.

the one here is now no thicker than the local takeaway menu :)

 

And the print is very much smaller as well - I have to use a magnifying glass.. or of course, the internet :)


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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