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Thank you Slick. I haven’t supplied them with any bank details or signed a DD mandate. I’ll keep you posted!
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hey well done, you might have saved her a pot of money there and nicely removed her from the DCA's cash cow milking troughs..sad as always these supposed free debt charities give such poor advice..8yrs of money down the drain..simply running the sb date to infinity. as for cap1 i've highlighted a few things above in answer. do any fees appear on 1st statement you have? as for the PPI payments, inc each of those too, even though that bird has flown.
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By notpayingapenny · Posted
It was all agreed on the phone and the email as seen above and contract were thensent electronically.. -
By BankFodder · Posted
I'm using a telephone so this is just a short post. I'm afraid that you're making a mistake getting one quotation from an authorised BMW repairer and the other one from a local garage. You will end up with two quotes one very expensive and one very cheap but the quality will be very cheap. Then you will be pressurised to take the cheap quote for the poor quality work. Your quotations must be quotations from equally authorised and reputable garages doing an equal quality job. It's important that you compare like with like -
problem is; if you aren’t right, OP will likely abreact to your post. if you are right : OP will likely abreact to your post, (especially if the OP exhibits behaviour compatible with their self-diagnosis of ‘ODD’.) [I’m not taking a position on which it feels like to me, BTW, just posting that neither form part of a ‘win/win’ scenario] OP: you’ve said how you want to keep working there. Are you open to all replies, including ones that might suggest that isn’t a realistic or optimal outcome, or would you prefer only replies that focus on getting you reinstated?
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Our picks
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Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
- 32 replies
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Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile. -
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
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BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
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