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First of all, if you are a Brighthouse customer and you are reading this then... WHAT ARE YOU DOING?

But seriously... Once again Brighthouse has messed around with its insurances and changed to "Brightcare"

 

We take a deeper look into it - Are you finally getting a fair deal?

 

Answer - NO

 

But something you should be aware off...

 

What’s BrightCare?

 

BrightCare’s an optional service package providing peace of mind. You won’t pay a penny if your product breaks down.

 

Finally its optional! You can remove it! So it means you can cut your bill right down :) - And not take it at all.

 

However Brighthouse claim that their products must be insured under the agreement. So why not consider home and contents insurance? Itll be a hell of a lot more cheaper.

 

Am I affected by this?

 

Only if your agreement was taken before the 27th Feb 2017. You still fall under Serviceplus, the same terrible insurance as Brightcare.

 

It does make you wonder on this... They've gone through 3 changes in nearly 2 years and thats just ones FKO been able to count. The firm is under increasing pressure to perform and its rapidly losing ground with its investors but looks to be on track to get FULL FCA Authorisation.

 

Like Pay Day Loans, there is a market for this, but it needs to be reduced as BH was using its customer base as a Cash Cow.

 

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style="text-align:center;"> Please note that this topic has not had any new posts for the last 798 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you
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