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Mis sold David Lloyd Gym Membership


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Hello there,

 

I would love some help as I believe I have been mis sold membership to David Lloyd gyms.

 

When I signed up I said I wanted a good deal and did not believe in signing up fees. The lady who signed me up said there was no signing up fee but with their membership there is a refundable deposit of £375 for my reserved place in their club which has a limit on members.

 

That was all fine a lot of money but it is a nice club. However I have just cancelled membership two years later after always paying on time and I have been told my 'deposit' is a 'non refundable joining fee'.

 

There is no way I would ever give as gym £375 just for the paperwork and I made this clear. I feel very cheated and powerless to get the deposit back but I want to challenge this properly.

 

Please can anyone advise what the best course of action will be?

 

Thanks,

 

David

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Hi DT and welcome to CAG

 

Do you have anything in writing from the gym to confirm what you paid when you joined. Their m/ship T&C's maybe ?

 

I agree - £375 as a non-refundable deposit is ludicrous and should be challenged.

 

Let us know and we'll help.

 

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