Jump to content

Recommended Posts

Hi all,


I've been chasing CFO for compensation for years since I took out a load of payday loans I clearly couldn't afford.

I know I was stupid, but at the time I was going through really bad times, and wasn't thinking straight.


I originally complained to CFO directly early last year and got rejected, then in January this year they mailed to say I was affected by the redress programme and would be received some compensation back...


...Since them I have chased them every couple of weeks, with no positive response, and now I find they have passed everything over to Harrisons, and reading between the lines I am not likely to get a penny back!


Surely the FCA should have seen this coming, and put something in place?


Is there anything practical those affected can do, other than put it down to experience and be thankful it's another PayDay loan company that isn't preying on vulnerable people???

Share this post

Link to post
Share on other sites

I have put in a complaint to the FCA which they have acknowledged.



My complaint is that why was it not made clear that the FCA made sure there was enough money to pay the redress instead of us being told we are getting money back to have the rug pulled from under us.



I am waiting their response

Share this post

Link to post
Share on other sites

Unfortunately I can see this going nowhere im afraid. Its sad to see so many people not get the justice they deserve.

But CFO Is now dead once and for all... Lets see what the FCA say to Showergirl

Share this post

Link to post
Share on other sites
The fca have decided not to uphold my complaint as both the FCA and cfo could not have foreseen that they would have gone into liquidation. Due to the data protection they can not disclose any further information so good bye to £800


They can't foresee if a company will go into administration - e.g.. the members/creditors can vote on it there and then but they certainly should have performed some due diligence when levying the fine. Strange that its looking like they are now insolvent - question is were they solvent when the agreement/fine was made and when did it turn.


External auditors make a living out of assessing whether a company is a going concern:wink:

Share this post

Link to post
Share on other sites

What grates on me most in this situation is that not only will they not pay us the compensation owed under the redress scheme but they have the cheek on the administration page to say if you still owe cfo money and do not pay they will take legal action against you!


How are the laws of this land so bloody backward

Share this post

Link to post
Share on other sites
Please fill in your quit date here

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Tweets

  • Our picks

    • This is a bit of a lengthy one but I’ll summerise best as possible.
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • I was talked into signing up with Future Comms (future-comms.co.uk) who cold-called me to change my mobile contract to them, via 02, rather than EE. I have a small business (only me!) and it's a business contract. True, the 4G network is better for my area. This company seemed to be a marketing set-up for various telecoms companies, so I assumed anything I signed would be with 02 and didn't think it might be a problem.
      They sent an email whilst I was on the phone to set up the direct debit mandate with my bank which I signed electronically. That was the first, of many, problems I found. Apparently THAT was my contract, binding me to 3 years and no 'cooling off' period, because I was a 'business' (meaning any consumer rights did not apply). When I subsequently asked in writing for a copy of my contract, that is what they sent - when I argued it was a DD mandate they insisted it was my contract!
      2 days later they asked for my phone details to get it unlocked which I sent. 10 days later, EE closed my account, so I changed the SIM card to 02 that had come a few days before. No network! They had done nothing about unlocking it. Fortunately I was lucky with EE who managed to give me the right codes, rather than the usual 10 days to go through Samsung.
      By this time I was suspicious of their set-up and wanted to cancel. As I said earlier, I found myself trapped into a 3 year contract with no 14 day cooling off period (they don't offer that). Promises to deal with my complaints never happened, promised return calls neither....and on and on.
      Ofcom's rules apply to consumers and small businesses (under 10 employees), yet this shower don't acknowledge that. They just repeat and repeat that I am a business so it doesn't apply. To cancel the contract I have to pay the full 3 year's fees!!
      I would like to know if others have had similar experiences? Or does anyone know how I can maybe declare the 'contract' unenforceable? I have never before been locked into something without a clear written contract, with t&c's! And, yes, I have asked, and yes, I have been ignored.
      • 84 replies
    • Future comms!. Read more at https://www.consumeractiongroup.co.uk/topic/415706-future-comms/
      • 10 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
  • Create New...