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    • new subheading under paragraph 25 – The defendant is fully aware of third party beneficiaries new paragraph 26 Any denial by the defendant that they are unaware of the existence of third party beneficiaries to their contract with Packlink would be quite untrue. The defendant routinely sends out notifications to parcel recipients informing them the parcel which they are carrying on behalf of the broker is about to be delivered. Please find examples at – bundle X X X, X X X 26. 1) In the absence of any explanation the defendant’s denial should be disregarded.  but in any event,   If you have a look at the pinned thread at the top of this sub- forum relating to third-party rights, you will find several examples of notifications which have been sent by EVRi to the recipients of parcels warning them that their parcel which is being carried on behalf of QVC, Packlink – et cetera is due to be delivered. I suggest that you use a couple of these as examples of how EVRi is completely aware that there are third-party beneficiaries involved. If EVRi tried to say – "yes, we knew that there was a recipient that we had no idea that there was a sender…" Well, could they really be that stupid? I suggest you incorporate that, make the tweaks which have been suggested by @jk2054 and that's it. That would probably be the final version. You've worked hard on it – but hopefully the constant repetition will mean that you are absolutely fluent if it actually goes to court. EVRi are watching this of course and I don't really expect they are looking forward to having a judgement on this against them so I can imagine that they might reach out to you before the trial and make an offer. Have you paid the hearing fee yet? I don't think you have. I can imagine that they are waiting to see if you pay the hearing fee so they know that you are serious. Of course is not guaranteed but I would expect that they will try to prevent this going to trial. You should hold out for every penny. And if they want to make an offer to you under conditions of confidentiality then you should refuse. Confidentiality is not part of the claim. That something extra. If they try to impose a condition of confidentiality then you should tell them that this would cost them extra. I would say thousand pounds is probably cheap for the trouble that a judgement against them will cause them. Keep us updated of any approaches by EVRi – either on the forum – or by email if you prefer to admin email address. Let's see your final version
    • Hello I’m also going through the same at the moment for £300. Icon went quiet for a month or so but just received another text this morning to say “Notice of likely CCJ/Enforcement due to non-payment”. I’m still ignoring as per all of the threads on this but every time I get a text I still like to have a read up just to check advice hasn’t changed so good to read this thread! Thanks
    • They have now closed the account.
    • Here are two more notifications from EVRi to the recipients of parcels that their parcel deliveries are underway and will be arriving soon. One is a parcel which was organised by QVC. Evri - QVC.pdf The second one is a parcel which was organised by Packlink.   Evri - Packlink.pdf It is clear that EVRi are fully aware that there is a third party beneficiary – the recipient. It would be extraordinary if they try to say that yes, they were aware that the recipient was a beneficiary of the contract but they were completely unaware that there was a third party sender.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Local Compliance Telephone Interview - what happens now?


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Hi,

I received a letter last week for a ' Local Compliance Telephone Interview'.

The call will take place in just over 2 weeks. The letter says the telephone interview has been arranged because your circumstances may have changed and we need to ensure your payments are correct. On the back it says i need my bank statements at hand and any savings or pensions (which i don't have!).

I rang the women who will be doing the interview to change my mobile number as it was wrong, i asked her what the interview was for as i had never heard of it. She said "its just to check your getting / on the correct benefits."

Since googling i have seen so many stories of the LCO being part of the fraud team, i haven't commited any fraud but its still worrying me as to why I have this interview!

I have had an issue with housing benefit that i have been overpaid (roughly £135) which isn't my fault it was my housing associations fault, could it be to do with this? It is sorted now though i went to sort it out last week.

I also rang income support to tell them about a part time course i will be doing and i asked what a local compliance interview was and he said its the fraud team!!

Sorry for rambling on.

Any advice to put my mind at ease would be great, seen as i have to wait just over 2 week!!!

Thankyou.

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Hello there. Don't worry about this, it's unlikely to be a problem. Have a read around the forum and you'll see lots of threads on compliance. I think pretty much everyone has come back and said it was OK.

 

HB

Edited by honeybee13

Illegitimi non carborundum

 

 

 

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Thankyou!

The women did say its to check im on the right benefits and getting what i should, so hopefully that's what it is!

I have read a lot of people say its to do with malicious calls though aswell.

I know someone else who has one on the same day, during the same timescale as me so hopefully its just a few reviews!

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I hope so too.

 

If they thought you had done something untoward, it would be the fraud people contacting you, not compliance. I know it sounds like a scary word, but if you check out some threads here, as I said, I think they've all been good outcomes.

 

Type something like 'compliance interview' into the Search CAG box up this page, in the maroon strip for other threads.

 

HB

Illegitimi non carborundum

 

 

 

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  • 2 weeks later...

Hi,

 

I had my telephone local customer compliance interview yesterday, someone (i know exactly who) had reported that my boyfriend was staying in my home every night (not true!).

 

She asked me if i knew him which i said yes he is my boyfriend, but we only see each other on a weekend. Asked how long we had been together (7 month roughly) and if we had any plans for the future, which we don't yet we have far too much going on separately!

 

Told her i knew exactly who would have reported me, told her about the person, and she said "oh dear".

Anyway she obviously read everything out to me and updated the system, then asked if i was okay to 'sign' the statement which i agreed to because everything i said was true.

 

I asked her what happened about the allegation now and she said "nothing really, we just obviously have to do these checks when we get reports of allegations"

Thanked me for my time and that was that.

 

Am i being stupid in worrying more will come of it or is that usual procedure?

I suffer from depression and anxiety as it is and all this is tipping me over the edge

 

Any help at all will be appreciated.

Thanks x

Edited by honeybee13
Paras.
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Hello again. I've merged your old and new threads to keep the story together.

 

It's hard for us to say what the compliance lady will do, but to me what she said sounds encouraging. Putting it into context, she wasn't from the fraud section and it wasn't an interview in person.

 

I think you did well on the phone from the sound of it, you should be proud of that.

 

Hopefully people with more experience than me will be along to comment later.

 

HB

Illegitimi non carborundum

 

 

 

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If they had in any way believed the allegation in the first place, it would have been an interview in person with the fraud team so I would consider the fact that it was a telephone interview with compliance to indicate that they knew it was probably malicious and just needed to confirm it.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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