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    • What advice would you give about Amex. Should i set up a payment plan directly with them or wait until they contact me. I have not had any letters from amex for 1 year and NCO have only contacted me in the last few weeks. Many thanks for your help. Just to mention my only income is the state pension.
    • Okay. Thanks. Nice piece of research. You should come and volunteer for us a bit if you get fed up with your day job stop The recipient is clearly in a position of trust. I wonder if he is self-employed or an employee. Let's assume that all of the consumables/perishables which were included in the parcel are no longer available. That leaves you with the WMF cutlery set which is presumably what you really want. I'm wondering whether you should start to correspond with him directly by letter to his home and also copies to his work address. I think if you made it plain that you know all about him and where he is and that you are prepared to escalate this matter even to the point that his employers might discover what has happened, you could find that there would be an agreement whereby he would return what is left of your parcel to DHL. You could then take up the question of the value of the missing items – the loss of which can clearly be compensated by a pecuniary award – with DHL. You wouldn't be able to guarantee success – but you could have some fun – and we would help you. If it failed then you could still proceed against DHL as I've already described. An advantage is that this approach really wouldn't cost you very much other than some damage to your Karma – but I dare say you could find some interesting outlet for that. It seems fairly clear that this person has acted with intent to deprive you of these items. Does that give you enough of the – grudge factor – to pursue this?  
    • If it's with debt recovery, you can ignore them. As we've said, you only respond to a Letter Before Claim/Action.   HB
    • Sorry I didn't mean to come across like that. My bad.  I definitely appreciate the time.  I will go through it again, but I have no documentation, no yellow slips, no letters, nothing.. all binned... Because as far as I am aware, these people write their own laws, so I write my own too, just tell them to f off.  I will read over them all but not sure how trying to clear up some ntk slips now will do anything, it's all been passed to debt recovery, I think anyway, because I never answer unknown calls.  Anyway sorry I have gone on... Maybe we should close this here. 
    • Conversion is a tort – and references to it are contained in the Torts (Interference with Goods) Act. Generally speaking if you sue in contract or negligence then you wouldn't be getting your goods back. You would simply be getting financial compensation. That's the way the courts work. The basic premise is that everything can be compensated by a payment of money. When we deal with special values such as sentimental/expectation losses then you have to reassess. However, if you are simply concerned with the replacement value then we would simply be talking about money. The idea of suing in any kind of tort whether it is the tort of conversion or the tort of negligence is to put you back into the position that you would have been if the tort had never occurred. Returning you to your pre-incident position is generally considered to be putting you into that position in terms of monetary value. So if you run into someone's car and cause £500 with the damage – then you are entitled to recover £500 and that puts you into the position you would have been if the accident never occurred. If you suffer the loss of something that has a particular value to you which may not be of value to anyone else – then things get much more complicated – especially if you're suing  in contract or in negligence because generally speaking remedies are assessed on a replacement market value.  A sentimental item may be worth very little on the market and couldn't be replaced simply by finding out the going rate on eBay or in the shops, for instance. If you are  suing in conversion then the natural remedy to be awarded by the courts is an order for the return of the items. Of course you face additional complications if the items have been sold on or damaged. I have to say it seems to me that you are better off not having your German chocolates. There are much better ones around – but that  is a matter for you. Of course, everything I said in my much earlier post about the disadvantages of suing the actual recipient still stand and in fact if you did sue that person, it would be in the tort of conversion. Basically you would be saying that that person has usurped the rights of owner. They have converted your property into their's. (We talking about ownership/title here). I hope you understand how messy it would be to have to sue the alleged tortfeasor in Liverpool and if you are simply prepared to go with replacement values – even if we can enhance the value because of the special value to you, by suing DHL – how much easier it would be. It's good news that DHL apparently carry items up to €500 – and also good news that the value wasn't declared. This means that they would not be able later on to try and argue that because the original contract with the sender was based on a £200 declared value – or a £200 German statutory maximum, that you wouldn't be entitled to claim anything more. We would have been able to overcome that – and of course at the end of the day if they put their hands up to £200 then they would be really stupid to start putting their heels in for an extra £ton. Of course I'm sure that you would like to go for the recipient. It would be very satisfying – but there would be considerable risk factors in terms of the economic risk  I have explained in my earlier post. It's up to you. We will help you do either – but if you want a quick resolution to this then as I have already said, DHL is your target. Of course you could then hope that DHL will challenge the recipient and attack them – but that will never happen. DHL want a quiet life and just get on with business and making money – which isn't altogether unreasonable. If you sued the recipient, then if you are able to establish dishonesty on their part then they could be a question of punitive damages – but I would have to look that up. I think we would then have to think about suing that person in trespass which carries with it the sense of not only having usurped rights of owner but also having delivered an insult to the true owner by deliberately interfering with their goods. You would have to establish the dishonesty of the recipient which would be another complicating factor – although the fact that you have attempted to contact them and they haven't responded and they have blocked your messages will be extremely helpful. Also if it came to court and they had to admit that they had eaten your dog treats and fed your German chocolates to the dog, it wouldn't go down well and the judge would be disposed to award you some punitive damages – but it probably wouldn't be more than 300 or 400 quid, I would have thought – and of course at the end of the day you still have all the problems of enforcement. I'm afraid people often know lots about their rights and about how to assert their rights – but they never think about enforcing their rights. You will find this to be the case where the you go to Resolver, or citizens advice – or most other agencies.  
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Zakky

Halifax personal loan now with optima Legal

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I had a halifax personal loan which was then transferred to cabot. the initial loan was many years ago and i paid cabot for a about 8 months and then havent had any contact from 2011 then in 2016 optima legal said they have the account and i need to pay them.

 

having read through the forums i wrote to them on 24/02/17 asking for, see the letter scrip i have added below.

 

i have had no reply from Optima legal. where do i stand legally and should i continue to pay?

 

thanks.

 

 

template removed - dx

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if they've failed the 12+2 working days deadline then you could stop payments.

 

 

to be honest if cabot have it

its bound to be a lemon debt

 

 

how much.

and why did you get spoofed into starting to pay it again

it would have been statute barred by now if you hadn't!!

 

 

dx


..

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i started paying optima legal 35.00. So your saying i can just ignore them now if they contact me?

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has the cca expired?

 

looks like it to me.

whatever made you start paying them...


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If they write to me now what should be my reply?

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nothing

until they comply with the cca request.


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just nervousness

 

what do i do if they reply now?

Are they not out of time?

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Doesn't matter if they are late

Scan up what/if when they reply


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ok thankyou

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Are you in Scotland?

 

No am in England.

 

The following email has been sent to my request CCA.

 

 

 

We write in reference to the above matter and in particular your email 24 February 2017, the content of which has been duly noted.

 

We apologise for the delay in our response and can confirm we have now requested the required information from our client and will forward this to you once received.

 

Regards

 

Lauren Kirby

Case executive

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stupid idea givin them you email address sorry

that's a freeway to harass you.

 

 

shame you are not in Scotland

as it would be statute barred.

 

 

dx


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Shifting isnt an option, lol

 

Do i not pay the next instalment and just wait for them to send me documentation?

 

Thanks

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no its where you resided WHEN you took the credit out...

 

 

quite honestly

I don't think you should have been paying this for years

just like your other thread..

 

 

cash cowing comes to mind


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just remember the bottom rule on DCA's and their fake/tame solicitors

THEY ARE NOT BAILIFFS

and have

NO SUCH LEGAL POWERS


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I spoke to one of their advisors regarding my letter sent in March for DCA.

 

 

On 5th April I called them and they apologised for not replying and said they would send me the information that I had requested.

 

I have not had a reply to the DCA and so stopped paying,

but have now received this letter.

What should I do now?

 

Thanks

Optima letter 16-05-17.pdf

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you mean CCA above ...??

 

 

you should not ever talk on the phone to powerless fleecers!!

 

 

std threat-o-gram

ignore


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Thankyou

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See attached please.

 

Should I reply to the above letter from Optima Legal, even though they replied after 4 months for my request for the CCA??

Optima legal 11-09-17.pdf

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not sure that's even legible?

 

 

I see theres £1000's in PPI

have you reclaimed that?


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No i have not put in any claim for PPI. Do i reply to optima legal?

 

If i have not been paying the loan back can i stil claim ppi? I ma more concerned about optima legal, where do i stand with them?

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forget optima and their clients for now.

 

 

get an sar off to HBOX

get all the statements

get reclaiming that PPI

 

 

how much is outstanding?


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Yes £1000s to reclaim if not already

 

s77 request fails anyway unless or until they also send you the "2003 terms and conditions booklet"

 

as mentioned in the agreement


PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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The balance outstanding is approx £10,000.

Are you guys saying i do not reply to Optima legal?

The documents that they sent me were just the signed loan agreement with Halifax for the unsecured personal loan.

 

Please advise.

 

Thankyou

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get that sar running to HBOS.

 

 

think about this

why would a large uk bank SELL a +£10 loan for 10p=£1

and not take you to court themselves and crush you?

 

 

something very wrong here with this loan


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