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    • **IMPORTANT**   Your first request to a company for information is never chargeable. It is only subsequent requests that are chargeable if there is no fault on part of the Data Holder (IE - They included everything but you have requested more that should have been requested 1st time round.)
    • Can I see the loan docs? It should have a company number and everything. Remove personal info.
    • Vollah - Fill me in and send SAE & Email the below;       Jes is big boss. Matt is head of UK Retail Banking. Michael is head of Compliance and will have a vested interest to resolve this for you as Barclays havent been compliant.    Caroline is head of the FOS - She should also be notified so it gets filtered down to her lower teams.    You are done messing around at this point. However do NOT send this unless you are prepared to go Legal on it. Barclays LOC.docx
    • she  has just shown me the loan agreement  and the company is regulated, all laid out      decide on the best value. The APR takes into account interest as well as fees and charges. TYPICAL APR: A "typical" APR is the APR offered to two-thirds (7.8%) of borrowers. The actual APR you are charged is subject to status so you might not qualify for the typical APR The lender will assess your circumstances, such as your income, how much you can afford to repay, the relative security of your job, whether you're on the electoral roll and your credit history. CENTRAL LOAN typical APRs are as follows: Secured loans – typical 2.82% - 5.62% APR FIXED Unsecured loans – typical 5.60% - 17.60% APR FIXED Undertaking:   I told her to sort it out herself as got enough to do myself, sorry
    • I'm a little confused. You have told us that you served an SAR on 9 January and you have heard nothing other than acknowledgement until yesterday when they told you that there was going to be a delay. However, elsewhere you have told us that they contacted you and demanded a £10 fee. Please could you clarify this.   I see that you have made a complaint to the ICO.  The only problem is that since GDPR, the timescales for the ICO dealing with consumer complaints has increased catastrophically.   If you make a complaint to the ICO, you will have to break their arms in order to get a reference number and then eventually when you do, they will then inform you that after the issue of the reference number it will take anything from six weeks to 3 months before the complaint is even allocated to an investigator.   Before GDPR there was a much smaller level of complaint, you would normally get an email within six weeks expressing an opinion that such and such company were unlikely to have complied with their data protection obligations.   Personally I think the GDPR has backfired. I don't think it has changed anything other than opened a deluge of complaints to the ICO which because the ICO is under-resourced, has played into the hands of the companies because they are even less worried than before about complaints being made about them because by the time the complaint is looked at, the complainant is fed up or has forgotten about it and anyway, or the matter they are dealing with such as a complaint against a bank or against a utility company has moved on.      
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dread123

Welcome finance pre 1999 ppi problems? help?

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i had a HP agreement in novemeber 1998 for a car taken with welcome finance. Recently i thought i would try and find out if ppi was included. I was young and silly at the time but needed a car.

Through writing to WElcome -i have found out i did have PPI and what the premium was paid including the dates taken out and also a policy number. - all paid off i may add.

 

Welcome have stated they dont know who the underwriter is with?? i have contacted:

Aviva

Llyolds

 

in relation to this and both even after quoting policy number etc have denied being the underwriter?? I,m not sure who else to contact in regards? anyone else have any underwriters for arround that time that i can contact please?

 

any help would be appreciated. thanks

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Do you have statements etc? Then you can just file a claim against welcome. Their problem to find the underwriter. Not yours.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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sorry no statements- i originally went through resolver website- welcome then sent me letter stating that they had no details on underwriter as it was before 2004? So icalled them -they gave me the policy number for the ppi and how much my premium was. Along with the dates of the agreement and my welcomde account number. Still no details on the underwriter- so i contacted 2 known underwriters whom advised its no them.

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Unless you can get the statements through a SAR, which is an extremely long shot and doubtful youll get it given the amount of time thats passed, theres nothing more that can be done


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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why are you going after the underwriters have welcome said go away


please don't hit Quote...just type we know what we said earlier..

 

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hi hun I don't know about - car finance but they miss sold my loan and insurances luckily I had a refund through the finantial services compensation scheme they are currently paying out this moment for and behalf of welcome finance ring them and they will be able to tell you

 

 

you need a dsar (data subject access request ) under the freedom of information act you are requesting a full dsar you will have to phone welcome tell them that you are requesting a full dsar and they will tell you that you will have to send a cheque payment to welcome finance of 10.00 this gives you a copy of all the information about the sale of your policy who the underwriters are insurers everydetail the hold on the system will be provided to you they cant deny this because if they do you can report them to the ico - information commissioner you can still phone the ico.org.uk - because they are withholding information from you and this is against the law under the freedom of information act - you can report them for this but do ask for a dsar and then you will have the information that you need for your claim

 

 

so you need to

 

 

contact welcome and request a full dsar

phone finantial services compensation scheme and start your claim - they will probably have the information of the underwriters there because many people would have gone to them for welcome re- claim as I know they are paying out at this moment and still taking on welcome complaints .

and if you still feel that welcome are withholding information go to them you can speak to them in person and the website address I have given you they have a live chat option also . I hope it goes well and start tomorrow give them a call . these people will help you like they helped me .

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SAR

as has been advised

noting to do with FoI act!!


please don't hit Quote...just type we know what we said earlier..

 

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just spoke to welcome they have no record of a car loan I had with them from 1997/8 - they state no records from my info from a garage I got the car from stating welcome they used in those days, my old address etc etc = Oh! well worth a try as I know I had PPI, but the underwriter thing was the comment would I know Who?? Dam Blast!


:mad2::-x:jaw::sad:

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aviva [Norwich union] I will guess

ask them


please don't hit Quote...just type we know what we said earlier..

 

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well they still state no records found referring to the DSAR they acknowledge receipt of:- I know it was welcome and the garage stated HP welcome for poor credit or lloyds for good credit I know it was welcome finance


:mad2::-x:jaw::sad:

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who aviva?


please don't hit Quote...just type we know what we said earlier..

 

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there next!


:mad2::-x:jaw::sad:

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:lol::lol:

 

the track record with aviva and these old welcome loans is quite good.

 

dx


please don't hit Quote...just type we know what we said earlier..

 

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good! welcome state cannot find any account after I gave them all the info except account number as I did not have it , but garage stated Welcome finance was used


:mad2::-x:jaw::sad:

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