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    • I think I know the answer , but We booked our dog into boarding kennels for our holiday , starting Tuesday 16 Unfortunately about 2 weeks ago the dog picked up a parasite called giardia .this causes soft stools etc . The vet gave us the treatment and said the dog “should “ be ok in time for the boarding .A side effect of the treatment is that the dog has still has soft stools , similar the those when the parasite is present We messaged the kennel Friday , explaining the situation , also topping up the final payment , It appears the kennel did not receive the message , so we spoke yesterday ( Monday ) They were unsure as to whether the dog should be accepted . over night they massaged us and cancelled the booking , we do have a plan “B” this involves our daughter moving  back home for a week . Their T&Cs are quite tight , regarding cancelation by the client , But in this case they cancelled , have I got a hope of getting a refund , less , say , a admin charge , over £300 fees have been paid for 10 days boarding We do have "Pet Plan" Insurance Extract from T&Cs     “You agree that if you do not arrive on the start date of your booking, you will be liable for the full payment per day. You agree that should you return from holiday early and decide to collect your dog before the end of your booking, you will not be entitled to any refund of payment. In the unlikely event of illness or other circumstances resulting in a reduced stay with us, the total booking fee is still due and you will not be entitled to a refund or part refund. You agree that if you cancel giving less than 14 days notice the total fee is due. You agree that if you cancel your booking you will lose your full deposit. If you bring less dogs than are booked, you are still responsible for the balance due. “
    • The SD is dead, when  I applied to have it set aside a copy was sent to by the court to Credit Agricole the debt owner,  it was part of my appeal that Credil Limits were not authorised to make the application. Credit Limits then withdrew the application. As far as I am aware Credit Agricole did not respond. Creditl Limits came back to me ignoring the grounds of appeal see letter 15/4. They refer to statute barred, the loan was for double glazing it was not part of the mortgage so I still contend that the 5 year rule applies.   I did not contest the original French court order but before the hearing  I wrote to Credit Agricole offering to pay over a long period of time as the home in France was about to be repossessed by the mortgage bank (and it was). Credit Agricole did not reply to my letters. The original judgement had the following 'Since immediate enforcement is not a necessity, it shall not be ordered.'   See compliments slip below purported to be from Credit Agricole, undated and unsigned, this is probably in response to my appeal when I said that I had nothing from Credit Agricole suggesting that CLI were agents. I am not convinced that this is genuine, CLI have had plenty of opportunity to produce this since they were 'appointed'  in 2018!   Can CLI represent Credit Agricole here in the UK as they are debt collectors and as far as I can see are  not registered with the FSA?   Thanks again   comps.pdf letter.pdf
    • thanks fk and bank fodder, yes I know been here awhile I just needed bit advice, seems this company have a habit of taking peoples money!   I can not record phone calls so will go bank ty xx
    • https://www.identityreport.co.uk/   https://uk.trustpilot.com/review/identityreport.co.uk   Bite them hard Sandy... ^_^
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I was in-between houses so I put my stuff in self-storage, then I lost my job. I have another job now, but I have arrears with the self-storage company. They keep slapping on approx. £25 every couple of weeks in late payment fess.

They wont allow me to take my stuff out and come to some arrangement, they have changed the locks and my bill just gets higher and higher and whilst I can’t get my stuff out every week I get charged another week for storage

I feel trapped in a vicious circle my bill just escalates and they rub their hands together when my stuff stays in storage for another week.

Help


We live in an unmoderated country why should the net be any different?

Bring back free speech we miss it!

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I am sure that this behaviour is unlawful.

 

What is the name of the company please and where they based.

 

First of all, they are only entitled to levy charges which represent administrative losses. Clearly this can't be the case because not only are they leading the charges presumably they are requiring you to pay for the increased storage charges as well.

 

Secondly, if they have a problem with your account then it is up to them to take some debt collection action such as seeing you in the Small Claims Court. I think that withholding your property in this way amounts to conversion which is contrary to the Torts (Interference with Goods) Act.

 

Thirdly, they have a duty to mitigate their loss and therefore detaining your goods and charging you for the detention as well as the late payment fees is deliberately increasing their loss and your level of liability.

 

What is the value of your goods in storage?

 

It seems to me that the only way forward here is to sue them for conversion which would require that they release the goods and also pay you compensation - although there will be some set off in terms of the money that you owe for the storage. However, I can't imagine that they would be allowed to claim the charges or the storage fees which have been caused by their detention of your goods


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I've had a further thought about this. We need to see the T&Cs to see if there is a right to keep your property subject to payment. Such a term might be unfair if it merely increases the debt and interest payable. But we need to know


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I've had a further thought about this. We need to see the T&Cs to see if there is a right to keep your property subject to payment. Such a term might be unfair if it merely increases the debt and interest payable. But we need to know

 

It does say they can do this but more worrying it goes on to say they can sell my goods if I dont cough up the arrears. I find this extemeely worrying.


We live in an unmoderated country why should the net be any different?

Bring back free speech we miss it!

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How can I fix this??????????

 

They state 'In order to remove your items from storage the complete outstanding balance will need to be paid in full to allow access.'

 

They are also repetively quote me signing a contract I have tried to reason with them all they do is quote T&C's and ignore the content of my letters.

 

help


We live in an unmoderated country why should the net be any different?

Bring back free speech we miss it!

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They are refusing to budge. I pay up or they sell my goods. No release of goods and then payment or any kind of arrangement.

 

Has anyone body else had to deal with self storage companies refusing to cooperate.


We live in an unmoderated country why should the net be any different?

Bring back free speech we miss it!

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You were asked a few days ago to provide the t&c's in full. We cant help you much if you wont provide the relevant info.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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