Can anyone advice(Scottish issue not sure what to do ?

[otbclear]

Recently we went to see a solicitor regards a division of sale,

We paid the company 1,300 to raise the action.

 

The solicitor who is dealing with the case has just phoned to inform us that the case has been delayed and he's also leaving the company.

 

he then informed us he can still deal with this (self employed We expect) as this is a common occurrence and has asked if we call him directly on his current mobile number..

 

We're a bit apprehensive and suspicious about this. Should we be??

 

Thanks in advance

[dx100uk]

so would I be

have you spoken to the firm you paid..

[otbclear]

Hi Dx, thanks for your reply, we just got the call tonight, my husband is phoning them tomorrow

[stu007]

These links may be useful:

 

https://www.sra.org.uk/consumers/using-solicitor/what-to-expect.page

 

https://www.sra.org.uk/consumers/solicitor-check.page

 

https://www.sra.org.uk/consumers/problems.page

[otbclear]

Stu, thank you for these links we'll have a good look at them

[stu007]

You are more than welcome.

 

Have a good read of the links first before you decide to contact the Solicitors Firm if you do so always try to record the call but if you can't follow up your phone conversation with a letter referring to that specific conversation.

 

Almost forgot also ask the Solicitors Firm for a Copy of there Complaints Procedure.

Edited March 17, 2017 by stu007

[BazzaS]

The SRA is the body for England & Wales.

The equivalent in Scotland has a website at http://www.lawscot.org.uk

[otbclear]

Thx Bazza, this has helped as it will make us a bit more confident about some questions we need to raise with the company or solicitor concerned