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Daniel182

Sending Back Item Thats Become Faulty

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Hello

 

Can anyone please advise me on the following?

 

I have a laptop and my warranty is up in June 2017. I have hardware issue and two of the keys have worked loose and come away and i cannot put them back into place.

 

Do i send it back to the company i bought it from or do i send it back to the makers of the laptop?

 

Thanks

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Your rights in consumer law lie with the retailer.

 

The manufacturer may choose to offer a warranty service but that is in addition to your statutory rights with the retailer.

 

Some retailers, however, 'just palm people off' to the manufacturer, although (in law) it remains the retailer's responsibility.

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its easy to put keys back on...

yo can do it yourself

do your have the key and the little parts [like a little H ]

that fit inside the key?

 

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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